UserVoice vs ImproveLoop

Struggling to choose between UserVoice and ImproveLoop? Both products offer unique advantages, making it a tough decision.

UserVoice is a Business & Commerce solution with tags like feedback, helpdesk, analytics.

It boasts features such as Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests and pros including Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

On the other hand, ImproveLoop is a Business & Commerce product tagged with survey, analytics, feedback.

Its standout features include Create targeted customer surveys, Analyze feedback trends, Integrate with project management tools, Collaborate across teams, and it shines with pros like Easy to create and send surveys, Powerful analytics and reporting, Integration with popular tools, Improves collaboration and communication.

Feature	UserVoice	ImproveLoop
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

UserVoice

Description: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

ImproveLoop

Description: ImproveLoop is a customer feedback and product analytics software designed to help product teams collect, analyze and act on customer feedback. It allows you to create targeted customer surveys, analyze feedback trends, integrate with project tools, and collaborate across teams.

Key Features Comparison

UserVoice Features

• Idea forums
• Helpdesk ticketing
• Customer support analytics
• Feedback collection
• Bug reporting
• Feature requests

ImproveLoop Features

• Create targeted customer surveys
• Analyze feedback trends
• Integrate with project management tools
• Collaborate across teams

Pros & Cons Analysis

UserVoice

Pros

• Easy to set up and use
• Good integration options
• Scales well for large companies
• Good analytics and reporting
• Improves customer engagement

Cons

• Can get expensive for larger teams
• Limited customization options
• Mobile app needs improvement
• Steep learning curve initially

ImproveLoop

Pros

• Easy to create and send surveys
• Powerful analytics and reporting
• Integration with popular tools
• Improves collaboration and communication

Cons

• Can be complex for non-technical users
• Limited customization options
• Additional costs for advanced features
• Steep learning curve

Pricing Comparison

UserVoice

• Freemium
• Subscription-Based

ImproveLoop

• Freemium
• Subscription-Based