UserVoice vs ImproveLoop

Struggling to choose between UserVoice and ImproveLoop? Both products offer unique advantages, making it a tough decision.

UserVoice is a Business & Commerce solution with tags like feedback, helpdesk, analytics.

It boasts features such as Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests and pros including Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

On the other hand, ImproveLoop is a Business & Commerce product tagged with survey, analytics, feedback.

Its standout features include Create targeted customer surveys, Analyze feedback trends, Integrate with project management tools, Collaborate across teams, and it shines with pros like Easy to create and send surveys, Powerful analytics and reporting, Integration with popular tools, Improves collaboration and communication.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

UserVoice

UserVoice

UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Categories:
feedback helpdesk analytics

UserVoice Features

  1. Idea forums
  2. Helpdesk ticketing
  3. Customer support analytics
  4. Feedback collection
  5. Bug reporting
  6. Feature requests

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Good integration options

Scales well for large companies

Good analytics and reporting

Improves customer engagement

Cons

Can get expensive for larger teams

Limited customization options

Mobile app needs improvement

Steep learning curve initially


ImproveLoop

ImproveLoop

ImproveLoop is a customer feedback and product analytics software designed to help product teams collect, analyze and act on customer feedback. It allows you to create targeted customer surveys, analyze feedback trends, integrate with project tools, and collaborate across teams.

Categories:
survey analytics feedback

ImproveLoop Features

  1. Create targeted customer surveys
  2. Analyze feedback trends
  3. Integrate with project management tools
  4. Collaborate across teams

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to create and send surveys

Powerful analytics and reporting

Integration with popular tools

Improves collaboration and communication

Cons

Can be complex for non-technical users

Limited customization options

Additional costs for advanced features

Steep learning curve