UserVoice vs Kampyle

Struggling to choose between UserVoice and Kampyle? Both products offer unique advantages, making it a tough decision.

UserVoice is a Business & Commerce solution with tags like feedback, helpdesk, analytics.

It boasts features such as Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests and pros including Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

On the other hand, Kampyle is a Business & Commerce product tagged with feedback, surveys, customer-service.

Its standout features include Website surveys, In-app surveys, Feedback forms, NPS surveys, Live chat, Session replay, Heatmaps, A/B testing, Analytics, and it shines with pros like Easy to use interface, Detailed analytics and reports, Integrates with many platforms, Good customer support, Customizable surveys, Helps improve customer experience.

Feature	UserVoice	Kampyle
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

UserVoice

Description: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Kampyle

Description: Kampyle is a customer experience management platform that allows businesses to gather feedback from customers through surveys, polls, and feedback forms on their website. It provides insights to improve products, services and experiences.

Key Features Comparison

UserVoice Features

• Idea forums
• Helpdesk ticketing
• Customer support analytics
• Feedback collection
• Bug reporting
• Feature requests

Kampyle Features

• Website surveys
• In-app surveys
• Feedback forms
• NPS surveys
• Live chat
• Session replay
• Heatmaps
• A/B testing
• Analytics

Pros & Cons Analysis

UserVoice

Pros

• Easy to set up and use
• Good integration options
• Scales well for large companies
• Good analytics and reporting
• Improves customer engagement

Cons

• Can get expensive for larger teams
• Limited customization options
• Mobile app needs improvement
• Steep learning curve initially

Kampyle

Pros

• Easy to use interface
• Detailed analytics and reports
• Integrates with many platforms
• Good customer support
• Customizable surveys
• Helps improve customer experience

Cons

• Can get expensive for larger businesses
• Limited custom coding options
• Survey response rates can be low
• Steep learning curve initially

Pricing Comparison

UserVoice

• Freemium
• Subscription-Based

Kampyle

• Freemium
• Subscription-Based