UserVoice vs Kampyle

Struggling to choose between UserVoice and Kampyle? Both products offer unique advantages, making it a tough decision.

UserVoice is a Business & Commerce solution with tags like feedback, helpdesk, analytics.

It boasts features such as Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests and pros including Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

On the other hand, Kampyle is a Business & Commerce product tagged with feedback, surveys, customer-service.

Its standout features include Website surveys, In-app surveys, Feedback forms, NPS surveys, Live chat, Session replay, Heatmaps, A/B testing, Analytics, and it shines with pros like Easy to use interface, Detailed analytics and reports, Integrates with many platforms, Good customer support, Customizable surveys, Helps improve customer experience.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

UserVoice

UserVoice

UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Categories:
Business & Commerce Customer Support
feedback helpdesk analytics

UserVoice Features

  1. Idea forums
  2. Helpdesk ticketing
  3. Customer support analytics
  4. Feedback collection
  5. Bug reporting
  6. Feature requests

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Good integration options

Scales well for large companies

Good analytics and reporting

Improves customer engagement

Cons

Can get expensive for larger teams

Limited customization options

Mobile app needs improvement

Steep learning curve initially

Kampyle

Kampyle

Kampyle is a customer experience management platform that allows businesses to gather feedback from customers through surveys, polls, and feedback forms on their website. It provides insights to improve products, services and experiences.

Categories:
Business & Commerce Customer Experience
feedback surveys customer-service

Kampyle Features

  1. Website surveys
  2. In-app surveys
  3. Feedback forms
  4. NPS surveys
  5. Live chat
  6. Session replay
  7. Heatmaps
  8. A/B testing
  9. Analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Detailed analytics and reports

Integrates with many platforms

Good customer support

Customizable surveys

Helps improve customer experience

Cons

Can get expensive for larger businesses

Limited custom coding options

Survey response rates can be low

Steep learning curve initially