What is Kampyle?
Kampyle is a robust customer experience management and voice of customer platform aimed at helping businesses improve customer satisfaction. It enables companies to easily create and manage feedback surveys, polls, and forms on their websites to gather insights directly from customers and website visitors.
Some key features of Kampyle include:
- Easy drag and drop editor to create a variety of feedback forms including NPS surveys, CSAT surveys, website polls, and more
- Advanced targeting and distribution options to send forms and surveys to specific visitor segments
- Real-time feedback dashboard showing key metrics and satisfaction scores
- Powerful analytics to analyze survey responses by segment and measure trends
- Integration with popular services like Salesforce, Zendesk, Slack, and more
- Multichannel delivery across web, email, SMS, and messengers
Overall, Kampyle is an excellent platform for businesses looking to actively listen to their customers, understand expectations better, and take relevant actions to improve customer experience as well as products and services. The actionable insights help retain customers and increase loyalty in the long run.