UserVoice vs Loop Feedback

Struggling to choose between UserVoice and Loop Feedback? Both products offer unique advantages, making it a tough decision.

UserVoice is a Business & Commerce solution with tags like feedback, helpdesk, analytics.

It boasts features such as Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests and pros including Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

On the other hand, Loop Feedback is a Business & Commerce product tagged with feedback, communication, productivity.

Its standout features include Allows teams to collect feedback through surveys, Provides a framework for 1-on-1 conversations, Enables managers to align on action items based on feedback, Integrates with Slack for easy feedback collection, and it shines with pros like Structured approach to gathering feedback, Improves communication and alignment, Easy to use and integrate, Helps teams continuously improve.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

UserVoice

UserVoice

UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Categories:
Business & Commerce Customer Support
feedback helpdesk analytics

UserVoice Features

  1. Idea forums
  2. Helpdesk ticketing
  3. Customer support analytics
  4. Feedback collection
  5. Bug reporting
  6. Feature requests

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Good integration options

Scales well for large companies

Good analytics and reporting

Improves customer engagement

Cons

Can get expensive for larger teams

Limited customization options

Mobile app needs improvement

Steep learning curve initially

Loop Feedback

Loop Feedback

Loop Feedback is a feedback and communication tool that helps teams collect, share, and learn from feedback. It provides an easy way to request feedback, have 1-on-1 conversations, and align on action items to improve team effectiveness.

Categories:
Business & Commerce Team Collaboration
feedback communication productivity

Loop Feedback Features

  1. Allows teams to collect feedback through surveys
  2. Provides a framework for 1-on-1 conversations
  3. Enables managers to align on action items based on feedback
  4. Integrates with Slack for easy feedback collection

Pricing

  • Freemium
  • Subscription-Based

Pros

Structured approach to gathering feedback

Improves communication and alignment

Easy to use and integrate

Helps teams continuously improve

Cons

Can feel impersonal if not used thoughtfully

Data privacy concerns with third-party integration

Potential for survey fatigue if overused

Requires buy-in from team to be effective