UserVoice vs Productboard

Struggling to choose between UserVoice and Productboard? Both products offer unique advantages, making it a tough decision.

UserVoice is a Business & Commerce solution with tags like feedback, helpdesk, analytics.

It boasts features such as Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests and pros including Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

On the other hand, Productboard is a Business & Commerce product tagged with roadmapping, idea-management, release-planning, user-insights.

Its standout features include Roadmap management, Idea management, User feedback collection, Prioritization, Release planning, and it shines with pros like Intuitive UI, Robust feature set, Integrations with other tools, Customizable workflows.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

UserVoice

UserVoice

UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Categories:
feedback helpdesk analytics

UserVoice Features

  1. Idea forums
  2. Helpdesk ticketing
  3. Customer support analytics
  4. Feedback collection
  5. Bug reporting
  6. Feature requests

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Good integration options

Scales well for large companies

Good analytics and reporting

Improves customer engagement

Cons

Can get expensive for larger teams

Limited customization options

Mobile app needs improvement

Steep learning curve initially


Productboard

Productboard

Productboard is a product management software that helps teams manage and prioritize product roadmaps. It provides features like idea management, roadmapping, release planning, and user insights.

Categories:
roadmapping idea-management release-planning user-insights

Productboard Features

  1. Roadmap management
  2. Idea management
  3. User feedback collection
  4. Prioritization
  5. Release planning

Pricing

  • Subscription-Based

Pros

Intuitive UI

Robust feature set

Integrations with other tools

Customizable workflows

Cons

Can be pricey for small teams

Steep learning curve initially

Mobile app lacks some functionality