UXLens vs LiveSession

Struggling to choose between UXLens and LiveSession? Both products offer unique advantages, making it a tough decision.

UXLens is a Ai Tools & Services solution with tags like ux, analytics, heatmaps, recordings.

It boasts features such as Heatmaps, Session Recordings, User Surveys, Funnel Analysis, Form Analytics, In-Page Analytics and pros including Provides detailed analytics on user behavior, Helps identify UX issues and pain points, Easy to integrate and get started, Affordable pricing, Good customer support.

On the other hand, LiveSession is a Online Services product tagged with live-chat, customer-support, realtime-communication, reporting, thirdparty-integrations.

Its standout features include Real-time chat, Voice and video calling, Agent assignment rules, Chat transfer, Customizable chat widgets, Third-party integrations, Reporting and analytics, and it shines with pros like Easy to use interface, Scalable for growing teams, Mobile app for agents, Customizable to brand needs, Integrates with popular tools.

Feature	UXLens	LiveSession
Overall Score	N/A	N/A
Primary Category	Ai Tools & Services	Online Services

Product Overview

UXLens

Description: UXLens is a user experience (UX) analytics platform that helps companies understand and improve the user experience of their digital products. It provides heatmaps, session recordings, and other analytics tools to identify UX issues.

LiveSession

Description: LiveSession is a live chat and customer support software. It allows companies to interact with website visitors in real-time through live chat, voice, and video features. Key capabilities include agent assignment rules, chat transfer, customizable widgets, reporting tools, and third-party integrations.

Key Features Comparison

UXLens Features

• Heatmaps
• Session Recordings
• User Surveys
• Funnel Analysis
• Form Analytics
• In-Page Analytics

LiveSession Features

• Real-time chat
• Voice and video calling
• Agent assignment rules
• Chat transfer
• Customizable chat widgets
• Third-party integrations
• Reporting and analytics

Pros & Cons Analysis

UXLens

Pros

• Provides detailed analytics on user behavior
• Helps identify UX issues and pain points
• Easy to integrate and get started
• Affordable pricing
• Good customer support

Cons

• Limited customization options
• No ability to track custom events
• Session recordings can use a lot of storage space
• May lack some advanced features of larger platforms

LiveSession

Pros

• Easy to use interface
• Scalable for growing teams
• Mobile app for agents
• Customizable to brand needs
• Integrates with popular tools

Cons

• Can get pricey for larger teams
• Limited customization in lower tiers
• No call center functionality

Pricing Comparison

UXLens

• Freemium
• Subscription-Based

LiveSession

• Freemium
• Subscription-Based