Vivial Connect vs Infobip

Struggling to choose between Vivial Connect and Infobip? Both products offer unique advantages, making it a tough decision.

Vivial Connect is a Business & Commerce solution with tags like cloudbased, phone-system, business-communications, small-business, medium-business, auto-attendant, call-routing, voicemail, audio-conferencing, sms-messaging.

It boasts features such as Cloud-based phone system, Call routing, Auto-attendants, Voicemail, Audio conferencing, SMS messaging and pros including Easy to set up and use, Intuitive interface, Scalable, Reliable uptime, Good call quality.

On the other hand, Infobip is a Online Services product tagged with messaging, voice, video, cloud-communications, customer-engagement.

Its standout features include Omnichannel communications, Conversational messaging, Programmable communications, Customer data platform, Contact center, and it shines with pros like Scalable and reliable infrastructure, Easy integration, Global reach, Flexible pricing, Good support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Vivial Connect

Vivial Connect

Vivial Connect is a cloud-based phone system and business communications platform designed for small to medium sized businesses. It provides a variety of features including auto attendants, call routing, voicemail, audio conferencing, SMS messaging, and more.

Categories:
Business & Commerce Communication Platforms
cloudbased phone-system business-communications small-business medium-business auto-attendant call-routing voicemail audio-conferencing sms-messaging

Vivial Connect Features

  1. Cloud-based phone system
  2. Call routing
  3. Auto-attendants
  4. Voicemail
  5. Audio conferencing
  6. SMS messaging

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Intuitive interface

Scalable

Reliable uptime

Good call quality

Cons

Limited integration options

No video conferencing

Support could be better

Infobip

Infobip

Infobip is a cloud communications platform that enables businesses to build connected customer experiences across messages, voice, and video. Its solutions help companies engage their customers through multiple communication channels.

Categories:
Online Services Communications Platform
messaging voice video cloud-communications customer-engagement

Infobip Features

  1. Omnichannel communications
  2. Conversational messaging
  3. Programmable communications
  4. Customer data platform
  5. Contact center

Pricing

  • Subscription-Based
  • Pay-As-You-Go
  • Custom Pricing

Pros

Scalable and reliable infrastructure

Easy integration

Global reach

Flexible pricing

Good support

Cons

Can be complex to set up

Limited free tier

Expensive at scale