Wayk Now vs GoTo Resolve

Struggling to choose between Wayk Now and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Wayk Now is a Remote Work & Education solution with tags like remote-access, remote-support, remote-control, it-support.

It boasts features such as Remote desktop access, Unattended access, File transfer, Remote printing, Remote reboot, Session recording, Chat, Mobile device support and pros including Easy to use, Secure encrypted connections, No VPN required, Works behind firewalls, Mobile app available, Affordable pricing.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	Wayk Now	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Remote Work & Education	Business & Commerce

Product Overview

Wayk Now

Description: Wayk Now is a remote access software that allows IT teams to provide secure remote support and access devices from anywhere. It enables remote control of computers, servers, mobile devices without the need for VPN.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

Wayk Now Features

• Remote desktop access
• Unattended access
• File transfer
• Remote printing
• Remote reboot
• Session recording
• Chat
• Mobile device support

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

Wayk Now

Pros

• Easy to use
• Secure encrypted connections
• No VPN required
• Works behind firewalls
• Mobile app available
• Affordable pricing

Cons

• Limited customization options
• No AD/LDAP integration in free version
• Lacks some advanced features of competitors

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

Wayk Now

• Freemium
• Subscription-Based

GoTo Resolve

• Freemium
• Subscription-Based