Workiz vs Kickserv

Struggling to choose between Workiz and Kickserv? Both products offer unique advantages, making it a tough decision.

Workiz is a Business & Commerce solution with tags like project-management, task-management, team-collaboration.

It boasts features such as Project management, Task management, Time tracking, Team communication, Document management, Resource planning, Gantt charts, Calendars, Notifications and pros including Intuitive interface, Easy to use, Affordable pricing, Good for small teams, Mobile app available, Integrates with other tools.

On the other hand, Kickserv is a Business & Commerce product tagged with ticket-management, knowledge-base, live-chat.

Its standout features include Ticket management, Knowledge base, Live chat, Open API, Email piping, Canned responses, SLA policies, Help desk reports, and it shines with pros like Free and open source, Easy to set up and use, Good basic feature set, Integrates with many apps, Self-hosted.

Feature	Workiz	Kickserv
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Workiz

Description: Workiz is a project management and team collaboration software designed for small to midsize businesses. It allows users to plan projects, assign tasks, track time, manage documents, enable team communication, and more in one centralized platform.

Kickserv

Description: Kickserv is an open-source customer support software designed for small businesses. It provides ticket management, knowledge base, and live chat features to help companies support their customers.

Key Features Comparison

Workiz Features

• Project management
• Task management
• Time tracking
• Team communication
• Document management
• Resource planning
• Gantt charts
• Calendars
• Notifications

Kickserv Features

• Ticket management
• Knowledge base
• Live chat
• Open API
• Email piping
• Canned responses
• SLA policies
• Help desk reports

Pros & Cons Analysis

Workiz

Pros

• Intuitive interface
• Easy to use
• Affordable pricing
• Good for small teams
• Mobile app available
• Integrates with other tools

Cons

• Limited reporting
• No resource leveling
• Less features than larger PM tools
• Lacks advanced project analytics

Kickserv

Pros

• Free and open source
• Easy to set up and use
• Good basic feature set
• Integrates with many apps
• Self-hosted

Cons

• Limited customization
• No advanced reporting
• No phone support
• Limited user roles and permissions

Pricing Comparison

Workiz

• Freemium
• Subscription-Based

Kickserv

• Open Source