X2CRM vs Zoho CRM

Struggling to choose between X2CRM and Zoho CRM? Both products offer unique advantages, making it a tough decision.

X2CRM is a Business & Commerce solution with tags like crm, contact-management, sales-pipeline, marketing-automation, email-integration, telephony-integration, open-source.

It boasts features such as Contact Management, Lead Management, Opportunity Tracking, Sales Pipeline, Marketing Automation, Email Integration, Telephony Integration, Calendar, Reporting, Custom Fields and pros including Open source and free, User friendly interface, Good for small businesses, Integrates with many apps, Active community support.

On the other hand, Zoho CRM is a Business & Commerce product tagged with crm, sales, marketing, support.

Its standout features include Contact management, Pipeline tracking, Lead scoring, Reporting, Marketing automation, Sales forecasting, Customer support, Mobile app, Customizable dashboards, Workflow automation, and it shines with pros like Comprehensive CRM features, Affordable pricing, Intuitive user interface, Integrates with other Zoho apps, Strong customer support, Scalable for businesses of all sizes.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

X2CRM

X2CRM

X2CRM is an open source customer relationship management (CRM) software designed for small and medium-sized businesses. It features contact management, sales pipeline, marketing tools, and integrations with email and telephony providers.

Categories:
Business & Commerce Crm
crm contact-management sales-pipeline marketing-automation email-integration telephony-integration open-source

X2CRM Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Tracking
  4. Sales Pipeline
  5. Marketing Automation
  6. Email Integration
  7. Telephony Integration
  8. Calendar
  9. Reporting
  10. Custom Fields

Pricing

  • Open Source
  • Freemium
  • Custom Pricing

Pros

Open source and free

User friendly interface

Good for small businesses

Integrates with many apps

Active community support

Cons

Limited customization options

Less features than paid CRMs

May be too basic for larger businesses

Zoho CRM

Zoho CRM

Zoho CRM is a customer relationship management platform that helps businesses manage sales, marketing, customer support, and overall customer engagement. It includes features like contact management, pipeline tracking, lead scoring, and reporting.

Categories:
Business & Commerce Customer Relationship Management
crm sales marketing support

Zoho CRM Features

  1. Contact management
  2. Pipeline tracking
  3. Lead scoring
  4. Reporting
  5. Marketing automation
  6. Sales forecasting
  7. Customer support
  8. Mobile app
  9. Customizable dashboards
  10. Workflow automation

Pricing

  • Freemium
  • Subscription-Based

Pros

Comprehensive CRM features

Affordable pricing

Intuitive user interface

Integrates with other Zoho apps

Strong customer support

Scalable for businesses of all sizes

Cons

Limited customization options

Steep learning curve for complex features

Limited third-party integrations compared to some competitors

Mobile app has limited functionality compared to desktop version