xamun vs TMetric

Struggling to choose between xamun and TMetric? Both products offer unique advantages, making it a tough decision.

xamun is a Business & Commerce solution with tags like opensource, selfhosted, helpdesk, customer-support, ticket-management, knowledge-base.

It boasts features such as Open-source code, Self-hosted, Ticket management, Knowledge base, Customer communication tools, User management, Role-based access control, SLA management, Custom ticket workflows, REST API, Multi-language support and pros including Free and open source, Self-hosted - full control over data, Active development community, Customizable and extensible, Good documentation.

On the other hand, TMetric is a Business & Commerce product tagged with time-tracking, productivity, reporting.

Its standout features include Time tracking, Productivity metrics, Integrations, Scheduling, Budgets, Reporting, and it shines with pros like Free, Easy to use, Good integrations, Good reporting features.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

xamun

xamun

Xamun is an open-source, self-hosted alternative to Zammad, a popular open-source helpdesk and customer support system. It provides similar features like ticket management, knowledge base, and customer communication tools.

Categories:
Business & Commerce Customer Support
opensource selfhosted helpdesk customer-support ticket-management knowledge-base

Xamun Features

  1. Open-source code
  2. Self-hosted
  3. Ticket management
  4. Knowledge base
  5. Customer communication tools
  6. User management
  7. Role-based access control
  8. SLA management
  9. Custom ticket workflows
  10. REST API
  11. Multi-language support

Pricing

  • Open Source

Pros

Free and open source

Self-hosted - full control over data

Active development community

Customizable and extensible

Good documentation

Cons

Lacks some advanced features of proprietary tools

Initial setup can be complex

May require more technical expertise to manage

TMetric

TMetric

TMetric is a free time tracking and productivity monitoring software for agencies and freelancers. It offers features like time tracking, productivity metrics, integrations, scheduling, budgets, and reporting.

Categories:
Business & Commerce Time Tracking
time-tracking productivity reporting

TMetric Features

  1. Time tracking
  2. Productivity metrics
  3. Integrations
  4. Scheduling
  5. Budgets
  6. Reporting

Pricing

  • Freemium

Pros

Free

Easy to use

Good integrations

Good reporting features

Cons

Limited features in free version

Can be confusing for first time users

Mobile app lacks some features