Xrdp vs GoTo Resolve

Struggling to choose between Xrdp and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Xrdp is a Remote Work & Education solution with tags like remote-desktop, rdp, remote-access.

It boasts features such as Remote desktop access, Uses RDP protocol, Open source, Available on Linux and Windows, Works with standard RDP clients and pros including Easy remote access to GUI desktops, Uses common RDP protocol, Cross-platform compatibility, Free and open source.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	Xrdp	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Remote Work & Education	Business & Commerce

Product Overview

Xrdp

Description: Xrdp is an open source remote desktop protocol server that allows users to access GUI desktops remotely. It is available on Linux and Windows and works with standard RDP clients.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

Xrdp Features

• Remote desktop access
• Uses RDP protocol
• Open source
• Available on Linux and Windows
• Works with standard RDP clients

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

Xrdp

Pros

• Easy remote access to GUI desktops
• Uses common RDP protocol
• Cross-platform compatibility
• Free and open source

Cons

• Less full-featured than proprietary RDP servers
• Limited to RDP protocol capabilities
• Requires some technical expertise to set up and manage

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

Xrdp

• Open Source

GoTo Resolve

• Freemium
• Subscription-Based