YesInsights vs Delighted

Struggling to choose between YesInsights and Delighted? Both products offer unique advantages, making it a tough decision.

YesInsights is a Business & Commerce solution with tags like data-analytics, data-visualization, dashboards, reporting.

It boasts features such as Drag-and-drop interface for building dashboards, Pre-built dashboard templates, Data connectors for databases, cloud apps, etc, Visualizations like charts, graphs, maps, etc, Collaboration tools, Mobile app for access on the go, AI-powered analytics and predictions, Embedded analytics, Customizable user permissions, White labeling options and pros including Intuitive and easy to use, no coding required, Large library of pre-built dashboards and templates, Connects to many data sources, Interactive visualizations make data insights clear, Collaboration features for sharing insights, Mobile access keeps users informed on the go, AI provides deeper analysis and forecasting, Can be embedded into other apps, Flexible pricing tiers.

On the other hand, Delighted is a Business & Commerce product tagged with surveys, customer-satisfaction, net-promoter-score, feedback, analytics.

Its standout features include Send NPS surveys via email & SMS, Real-time dashboard to view NPS scores, Automated workflows based on NPS responses, Integration with CRM & support tools, Segment customers & analyze NPS trends, Custom branding & survey personalization, API access to survey data & insights, and it shines with pros like Simple and intuitive interface, Powerful segmentation and targeting, Automated follow-up on detractors, Easy to integrate with other tools, Great customer support, Affordable pricing.

Feature	YesInsights	Delighted
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

YesInsights

Description: YesInsights is a business intelligence and data analytics platform that helps companies visualize and analyze their data to gain insights. It provides easy-to-use dashboards, reporting, and data exploration tools for business users.

Delighted

Description: Delighted is a customer experience and net promoter score (NPS) software. It allows businesses to send surveys via email and SMS to get feedback from customers. Delighted then analyzes the survey responses and provides insights into customer satisfaction levels across various segments.

Key Features Comparison

YesInsights Features

• Drag-and-drop interface for building dashboards
• Pre-built dashboard templates
• Data connectors for databases, cloud apps, etc
• Visualizations like charts, graphs, maps, etc
• Collaboration tools
• Mobile app for access on the go
• AI-powered analytics and predictions
• Embedded analytics
• Customizable user permissions
• White labeling options

Delighted Features

• Send NPS surveys via email & SMS
• Real-time dashboard to view NPS scores
• Automated workflows based on NPS responses
• Integration with CRM & support tools
• Segment customers & analyze NPS trends
• Custom branding & survey personalization
• API access to survey data & insights

Pros & Cons Analysis

YesInsights

Pros

• Intuitive and easy to use, no coding required
• Large library of pre-built dashboards and templates
• Connects to many data sources
• Interactive visualizations make data insights clear
• Collaboration features for sharing insights
• Mobile access keeps users informed on the go
• AI provides deeper analysis and forecasting
• Can be embedded into other apps
• Flexible pricing tiers

Cons

• Steep learning curve for advanced analysis
• Limited customization compared to open-source BI tools
• Requires large amounts of data for AI to be effective
• Not ideal for handling big data pipelines
• Support and implementation services cost extra

Delighted

Pros

• Simple and intuitive interface
• Powerful segmentation and targeting
• Automated follow-up on detractors
• Easy to integrate with other tools
• Great customer support
• Affordable pricing

Cons

• Limited customization of surveys
• No advanced analytics or reporting
• Slow loading times for large datasets
• No offline survey options
• Steep learning curve for setup

Pricing Comparison

YesInsights

• Freemium
• Subscription-Based

Delighted

• Subscription-Based