YesInsights vs Delighted

Struggling to choose between YesInsights and Delighted? Both products offer unique advantages, making it a tough decision.

YesInsights is a Business & Commerce solution with tags like data-analytics, data-visualization, dashboards, reporting.

It boasts features such as Drag-and-drop interface for building dashboards, Pre-built dashboard templates, Data connectors for databases, cloud apps, etc, Visualizations like charts, graphs, maps, etc, Collaboration tools, Mobile app for access on the go, AI-powered analytics and predictions, Embedded analytics, Customizable user permissions, White labeling options and pros including Intuitive and easy to use, no coding required, Large library of pre-built dashboards and templates, Connects to many data sources, Interactive visualizations make data insights clear, Collaboration features for sharing insights, Mobile access keeps users informed on the go, AI provides deeper analysis and forecasting, Can be embedded into other apps, Flexible pricing tiers.

On the other hand, Delighted is a Business & Commerce product tagged with surveys, customer-satisfaction, net-promoter-score, feedback, analytics.

Its standout features include Send NPS surveys via email & SMS, Real-time dashboard to view NPS scores, Automated workflows based on NPS responses, Integration with CRM & support tools, Segment customers & analyze NPS trends, Custom branding & survey personalization, API access to survey data & insights, and it shines with pros like Simple and intuitive interface, Powerful segmentation and targeting, Automated follow-up on detractors, Easy to integrate with other tools, Great customer support, Affordable pricing.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

YesInsights

YesInsights

YesInsights is a business intelligence and data analytics platform that helps companies visualize and analyze their data to gain insights. It provides easy-to-use dashboards, reporting, and data exploration tools for business users.

Categories:
data-analytics data-visualization dashboards reporting

YesInsights Features

  1. Drag-and-drop interface for building dashboards
  2. Pre-built dashboard templates
  3. Data connectors for databases, cloud apps, etc
  4. Visualizations like charts, graphs, maps, etc
  5. Collaboration tools
  6. Mobile app for access on the go
  7. AI-powered analytics and predictions
  8. Embedded analytics
  9. Customizable user permissions
  10. White labeling options

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use, no coding required

Large library of pre-built dashboards and templates

Connects to many data sources

Interactive visualizations make data insights clear

Collaboration features for sharing insights

Mobile access keeps users informed on the go

AI provides deeper analysis and forecasting

Can be embedded into other apps

Flexible pricing tiers

Cons

Steep learning curve for advanced analysis

Limited customization compared to open-source BI tools

Requires large amounts of data for AI to be effective

Not ideal for handling big data pipelines

Support and implementation services cost extra


Delighted

Delighted

Delighted is a customer experience and net promoter score (NPS) software. It allows businesses to send surveys via email and SMS to get feedback from customers. Delighted then analyzes the survey responses and provides insights into customer satisfaction levels across various segments.

Categories:
surveys customer-satisfaction net-promoter-score feedback analytics

Delighted Features

  1. Send NPS surveys via email & SMS
  2. Real-time dashboard to view NPS scores
  3. Automated workflows based on NPS responses
  4. Integration with CRM & support tools
  5. Segment customers & analyze NPS trends
  6. Custom branding & survey personalization
  7. API access to survey data & insights

Pricing

  • Subscription-Based

Pros

Simple and intuitive interface

Powerful segmentation and targeting

Automated follow-up on detractors

Easy to integrate with other tools

Great customer support

Affordable pricing

Cons

Limited customization of surveys

No advanced analytics or reporting

Slow loading times for large datasets

No offline survey options

Steep learning curve for setup