Zendesk Sell vs Crust CRM

Struggling to choose between Zendesk Sell and Crust CRM? Both products offer unique advantages, making it a tough decision.

Zendesk Sell is a Business & Commerce solution with tags like crm, sales, leads, opportunities.

It boasts features such as Lead, account and contact management, Lead scoring and routing, Sales pipeline view, Email and SMS integration, Reporting and analytics, Mobile app, Integrations with 300+ business apps and pros including Easy to use interface, Powerful sales automation, Robust reporting and analytics, Mobile access, Wide range of integrations.

On the other hand, Crust CRM is a Business & Commerce product tagged with crm, sales, pipeline-management, contact-management, deal-tracking.

Its standout features include Sales pipeline management, Contact management, Task and deal tracking, Calendars, Reporting, Open-source and self-hosted, and it shines with pros like Open-source and self-hosted, allowing for customization and control over data, Comprehensive set of CRM features for small businesses, No recurring subscription fees.

Feature	Zendesk Sell	Crust CRM
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Zendesk Sell

Description: Zendesk Sell is a customer relationship management (CRM) platform designed for sales teams to organize, track, and grow sales. It centralizes customer information and interactions from across channels to build better business relationships.

Crust CRM

Description: Crust CRM is an open-source, self-hosted customer relationship management platform. It provides sales pipeline management, contact management, task and deal tracking, calendars, reporting, and more for small businesses.

Key Features Comparison

Zendesk Sell Features

• Lead, account and contact management
• Lead scoring and routing
• Sales pipeline view
• Email and SMS integration
• Reporting and analytics
• Mobile app
• Integrations with 300+ business apps

Crust CRM Features

• Sales pipeline management
• Contact management
• Task and deal tracking
• Calendars
• Reporting
• Open-source and self-hosted

Pros & Cons Analysis

Zendesk Sell

Pros

• Easy to use interface
• Powerful sales automation
• Robust reporting and analytics
• Mobile access
• Wide range of integrations

Cons

• Can be pricey for small teams
• Light on marketing automation features
• Limited customization options

Crust CRM

Pros

• Open-source and self-hosted, allowing for customization and control over data
• Comprehensive set of CRM features for small businesses
• No recurring subscription fees

Cons

• Requires self-hosting and IT management
• May have a steeper learning curve compared to cloud-based CRM tools
• Limited integrations and third-party app support

Pricing Comparison

Zendesk Sell

• Subscription-Based

Crust CRM

• Open Source