Zendesk Sell vs Crust CRM

Struggling to choose between Zendesk Sell and Crust CRM? Both products offer unique advantages, making it a tough decision.

Zendesk Sell is a Business & Commerce solution with tags like crm, sales, leads, opportunities.

It boasts features such as Lead, account and contact management, Lead scoring and routing, Sales pipeline view, Email and SMS integration, Reporting and analytics, Mobile app, Integrations with 300+ business apps and pros including Easy to use interface, Powerful sales automation, Robust reporting and analytics, Mobile access, Wide range of integrations.

On the other hand, Crust CRM is a Business & Commerce product tagged with crm, sales, pipeline-management, contact-management, deal-tracking.

Its standout features include Sales pipeline management, Contact management, Task and deal tracking, Calendars, Reporting, Open-source and self-hosted, and it shines with pros like Open-source and self-hosted, allowing for customization and control over data, Comprehensive set of CRM features for small businesses, No recurring subscription fees.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Zendesk Sell

Zendesk Sell

Zendesk Sell is a customer relationship management (CRM) platform designed for sales teams to organize, track, and grow sales. It centralizes customer information and interactions from across channels to build better business relationships.

Categories:
Business & Commerce Customer Relationship Management
crm sales leads opportunities

Zendesk Sell Features

  1. Lead, account and contact management
  2. Lead scoring and routing
  3. Sales pipeline view
  4. Email and SMS integration
  5. Reporting and analytics
  6. Mobile app
  7. Integrations with 300+ business apps

Pricing

  • Subscription-Based

Pros

Easy to use interface

Powerful sales automation

Robust reporting and analytics

Mobile access

Wide range of integrations

Cons

Can be pricey for small teams

Light on marketing automation features

Limited customization options

Crust CRM

Crust CRM

Crust CRM is an open-source, self-hosted customer relationship management platform. It provides sales pipeline management, contact management, task and deal tracking, calendars, reporting, and more for small businesses.

Categories:
Business & Commerce Crm
crm sales pipeline-management contact-management deal-tracking

Crust CRM Features

  1. Sales pipeline management
  2. Contact management
  3. Task and deal tracking
  4. Calendars
  5. Reporting
  6. Open-source and self-hosted

Pricing

  • Open Source

Pros

Open-source and self-hosted, allowing for customization and control over data

Comprehensive set of CRM features for small businesses

No recurring subscription fees

Cons

Requires self-hosting and IT management

May have a steeper learning curve compared to cloud-based CRM tools

Limited integrations and third-party app support