Zendesk Sell vs Odoo

Struggling to choose between Zendesk Sell and Odoo? Both products offer unique advantages, making it a tough decision.

Zendesk Sell is a Business & Commerce solution with tags like crm, sales, leads, opportunities.

It boasts features such as Lead, account and contact management, Lead scoring and routing, Sales pipeline view, Email and SMS integration, Reporting and analytics, Mobile app, Integrations with 300+ business apps and pros including Easy to use interface, Powerful sales automation, Robust reporting and analytics, Mobile access, Wide range of integrations.

On the other hand, Odoo is a Business & Commerce product tagged with open-source, customizable, accounting, inventory, crm, sales, project-management.

Its standout features include CRM, Accounting, Inventory Management, eCommerce, Point of Sale, Project Management, Purchase Management, Manufacturing, HR, Marketing Automation, and it shines with pros like Open source, Highly customizable, Modular structure, Large community support, Available on premise or in cloud, Mobile app available, Integrates with other systems.

Feature	Zendesk Sell	Odoo
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Zendesk Sell

Description: Zendesk Sell is a customer relationship management (CRM) platform designed for sales teams to organize, track, and grow sales. It centralizes customer information and interactions from across channels to build better business relationships.

Odoo

Description: Odoo is an open source enterprise resource planning (ERP) software that covers a wide range of business needs such as accounting, inventory, CRM, sales, project management, and more. It is highly customizable and has a large community supporting it.

Key Features Comparison

Zendesk Sell Features

• Lead, account and contact management
• Lead scoring and routing
• Sales pipeline view
• Email and SMS integration
• Reporting and analytics
• Mobile app
• Integrations with 300+ business apps

Odoo Features

• CRM
• Accounting
• Inventory Management
• eCommerce
• Point of Sale
• Project Management
• Purchase Management
• Manufacturing
• HR
• Marketing Automation

Pros & Cons Analysis

Zendesk Sell

Pros

• Easy to use interface
• Powerful sales automation
• Robust reporting and analytics
• Mobile access
• Wide range of integrations

Cons

• Can be pricey for small teams
• Light on marketing automation features
• Limited customization options

Odoo

Pros

• Open source
• Highly customizable
• Modular structure
• Large community support
• Available on premise or in cloud
• Mobile app available
• Integrates with other systems

Cons

• Steep learning curve
• Can be complex for small businesses
• Third party apps vary in quality
• Upgrades can cause issues
• Limited support options

Pricing Comparison

Zendesk Sell

• Subscription-Based

Odoo

• Open Source
• Subscription-Based