Zendesk Sell vs Salesforce

Struggling to choose between Zendesk Sell and Salesforce? Both products offer unique advantages, making it a tough decision.

Zendesk Sell is a Business & Commerce solution with tags like crm, sales, leads, opportunities.

It boasts features such as Lead, account and contact management, Lead scoring and routing, Sales pipeline view, Email and SMS integration, Reporting and analytics, Mobile app, Integrations with 300+ business apps and pros including Easy to use interface, Powerful sales automation, Robust reporting and analytics, Mobile access, Wide range of integrations.

On the other hand, Salesforce is a Business & Commerce product tagged with crm, saas, cloud.

Its standout features include Contact Management, Lead Management, Opportunity Management, Sales Forecasting, Marketing Automation, Customer Service, Analytics and Reporting, App Development Platform, 3rd Party Integrations, and it shines with pros like User friendly interface, Highly customizable, Robust API for integrations, Powerful mobile app, Detailed analytics and reporting, Secure and reliable, Regular feature updates, Strong ecosystem of partners and developers.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Zendesk Sell

Zendesk Sell

Zendesk Sell is a customer relationship management (CRM) platform designed for sales teams to organize, track, and grow sales. It centralizes customer information and interactions from across channels to build better business relationships.

Categories:
Business & Commerce Customer Relationship Management
crm sales leads opportunities

Zendesk Sell Features

  1. Lead, account and contact management
  2. Lead scoring and routing
  3. Sales pipeline view
  4. Email and SMS integration
  5. Reporting and analytics
  6. Mobile app
  7. Integrations with 300+ business apps

Pricing

  • Subscription-Based

Pros

Easy to use interface

Powerful sales automation

Robust reporting and analytics

Mobile access

Wide range of integrations

Cons

Can be pricey for small teams

Light on marketing automation features

Limited customization options

Salesforce

Salesforce

Salesforce is a leading customer relationship management (CRM) platform that helps businesses manage customer data, track sales opportunities, forecast revenue, and automate marketing campaigns. It is cloud-based, customizable, and accessible from any device.

Categories:
Business & Commerce Crm
crm saas cloud

Salesforce Features

  1. Contact Management
  2. Lead Management
  3. Opportunity Management
  4. Sales Forecasting
  5. Marketing Automation
  6. Customer Service
  7. Analytics and Reporting
  8. App Development Platform
  9. 3rd Party Integrations

Pricing

  • Subscription-Based

Pros

User friendly interface

Highly customizable

Robust API for integrations

Powerful mobile app

Detailed analytics and reporting

Secure and reliable

Regular feature updates

Strong ecosystem of partners and developers

Cons

Can be expensive for smaller businesses

Steep learning curve

Potential for cluttered interface

Limitations with open source version

Dependence on internet connection