zipp.chat vs Chatwoot

Struggling to choose between zipp.chat and Chatwoot? Both products offer unique advantages, making it a tough decision.

zipp.chat is a Social & Communications solution with tags like chat, messaging, online-chat.

It boasts features such as Private messaging, Group chats, Media sharing, Custom emojis, User profiles and pros including Free to use, Simple and easy to use interface, Good for quick conversations, Allows media sharing.

On the other hand, Chatwoot is a Social & Communications product tagged with opensource, customer-engagement, conversations, website, mobile-app, realtime, unlimited-agents, canned-responses, contact-forms, integrations.

Its standout features include Unlimited agents, Canned responses, Contact forms, Real-time chat, Team inbox, Conversation tagging, Chatbot integration, Third-party integrations, and it shines with pros like Open source, Free for unlimited agents, Customizable and extensible, Self-hosted option available, Good documentation, Active development community.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

zipp.chat

zipp.chat

zipp.chat is a free online chat platform that allows users to have private and group conversations. It has a minimal interface and focuses on quick conversations rather than long-form discussions.

Categories:
chat messaging online-chat

Zipp.chat Features

  1. Private messaging
  2. Group chats
  3. Media sharing
  4. Custom emojis
  5. User profiles

Pricing

  • Freemium

Pros

Free to use

Simple and easy to use interface

Good for quick conversations

Allows media sharing

Cons

Limited features compared to other chat apps

No desktop or mobile apps

Not suitable for long discussions


Chatwoot

Chatwoot

Chatwoot is an open-source customer engagement software and live chat application. It allows businesses to have conversations with customers visiting their website or mobile app in real-time. Key features include unlimited agents, canned responses, contact forms, and integrations with other software.

Categories:
opensource customer-engagement conversations website mobile-app realtime unlimited-agents canned-responses contact-forms integrations

Chatwoot Features

  1. Unlimited agents
  2. Canned responses
  3. Contact forms
  4. Real-time chat
  5. Team inbox
  6. Conversation tagging
  7. Chatbot integration
  8. Third-party integrations

Pricing

  • Open Source
  • Freemium

Pros

Open source

Free for unlimited agents

Customizable and extensible

Self-hosted option available

Good documentation

Active development community

Cons

Limited native integrations

Can be resource intensive to self-host

Mobile app needs improvement

Steeper learning curve than some competitors