zipp.chat vs Smartsupp

Struggling to choose between zipp.chat and Smartsupp? Both products offer unique advantages, making it a tough decision.

zipp.chat is a Social & Communications solution with tags like chat, messaging, online-chat.

It boasts features such as Private messaging, Group chats, Media sharing, Custom emojis, User profiles and pros including Free to use, Simple and easy to use interface, Good for quick conversations, Allows media sharing.

On the other hand, Smartsupp is a Online Services product tagged with chat, live-chat, customer-service, analytics.

Its standout features include Real-time chat, Co-browsing, Visitor tracking, Chatbots, Knowledge base, Ticket management, Live chat transcripts, Canned responses, Visitor profiles, Real-time analytics, and it shines with pros like Easy to use, Great for small businesses, Affordable pricing, Good integration options, Good customer support.

Feature	zipp.chat	Smartsupp
Overall Score	N/A	N/A
Primary Category	Social & Communications	Online Services

Product Overview

zipp.chat

Description: zipp.chat is a free online chat platform that allows users to have private and group conversations. It has a minimal interface and focuses on quick conversations rather than long-form discussions.

Smartsupp

Description: Smartsupp is a customer support software that allows companies to communicate with website visitors in real-time via chat, audio/video calls, and co-browsing. It offers features like automated greetings, proactive chat invitations, real-time visitor tracking, and analytics.

Key Features Comparison

zipp.chat Features

• Private messaging
• Group chats
• Media sharing
• Custom emojis
• User profiles

Smartsupp Features

• Real-time chat
• Co-browsing
• Visitor tracking
• Chatbots
• Knowledge base
• Ticket management
• Live chat transcripts
• Canned responses
• Visitor profiles
• Real-time analytics

Pros & Cons Analysis

zipp.chat

Pros

• Free to use
• Simple and easy to use interface
• Good for quick conversations
• Allows media sharing

Cons

• Limited features compared to other chat apps
• No desktop or mobile apps
• Not suitable for long discussions

Smartsupp

Pros

• Easy to use
• Great for small businesses
• Affordable pricing
• Good integration options
• Good customer support

Cons

• Limited features compared to competitors
• Can be slow at times
• Mobile app needs improvement
• Lack of advanced analytics

Pricing Comparison

zipp.chat

• Freemium

Smartsupp

• Freemium
• Subscription-Based