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Blizz

Blizz is a customer service software that allows companies to manage customer conversations across multiple channels like email, social media, live chat, etc. It helps track customer history, automate responses, route inquiries to the right agents, and analyze interaction data.
Blizz alternatives ➤

What is Blizz?

Blizz is a cloud-based customer service software designed to help companies provide seamless omnichannel customer support. It allows organizations to manage all customer conversations whether via email, phone, social media, live chat, or self-service help center.

Key features of Blizz include:

  • Unified inbox to manage customer inquiries from all channels in one place.
  • Customer history tracking to see past interactions and provide contextual support.
  • Auto assignment and routing rules to send inquiries to the right agents.
  • Macros and canned responses to speed up response times.
  • Self-service help center with AI search.
  • Custom analytics to identify trends and areas of improvement.
  • Integrations with CRM, email marketing, accounting tools and more.
  • Omnichannel reporting to monitor performance across channels.
  • Customizable interface to match company branding.
  • Multi-level access controls and permissions.
  • PCI and GDPR compliance to ensure security.

In summary, Blizz is an all-in-one customer service platform for modern, fast-growing companies that aim to deliver personalized and proactive support across web, social and mobile channels in order to drive customer loyalty and long-term growth.

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The Best Blizz Alternatives

Top Apps like Blizz

Kosmi, Cisco Webex Meetings, OpenMeetings, join.me, Mikogo, GoTo Meeting, MSP360 Remote Desktop, Aspia, Briefing, GoTo Webinar are some alternatives to Blizz.
Sugggest an alternative ❐

Kosmi

Kosmi is a free and open-source virtual workspace manager software for Windows and Linux operating systems. It provides users the ability to create multiple virtual desktops to better organize their applications and windows.With Kosmi, users can group their work into separate desktops - for example, one for communication apps...

Cisco Webex Meetings

Cisco Webex Meetings is a leading enterprise video conferencing and web conferencing platform used by businesses, organizations, and individuals to host meetings and collaborative sessions online. It allows users to host HD video meetings with up to 1,000 participants, conduct webinars for up to 3,000 attendees, screen share, record sessions, conduct polls...

OpenMeetings

OpenMeetings is a free and open-source web conferencing software that lets users host online meetings, webinars, presentations, training sessions and other collaborative events with video, audio and screen-sharing capabilities.Some key features of OpenMeetings include:HD video conferencing - Connect via webcam and microphone for real-time video conferencing. Supports screen...

Join.me

join.me is a popular web conferencing and online meeting software designed for businesses of all sizes. It allows users to host meetings, webinars, presentations, sales pitches, training sessions etc. with anyone, anytime, on any device.With join.me, you can share your screen in real-time to demonstrate products, applications...

Mikogo

Mikogo is a feature-rich screen sharing and online collaboration platform used by over 1 million users. It allows real-time screen sharing to conduct remote meetings, webinars, tech support sessions and more.Some key features of Mikogo include:Cross-platform support - Available as a desktop app for Windows, Mac and Linux and...

GoTo Meeting

GoToMeeting is a web conferencing software developed by LogMeIn. It enables users to host online meetings, webinars, conference calls, and screen sharing sessions either one-on-one or with large groups of participants.Some key features of GoToMeeting include:HD video conferencing - Face-to-face meetings with HD video and clear audioScreen sharing...

MSP360 Remote Desktop

MSP360 Remote Desktop is a comprehensive remote access and remote computer management solution designed specifically for Managed Service Providers (MSPs), IT service providers, and corporate IT departments. It allows technicians to remotely connect to computers and servers to perform troubleshooting, installations, upgrades, and day-to-day IT maintenance.Key features of MSP...

Aspia

Aspia is a feature-rich remote desktop application and server software that enables users to access, control, and transfer files between computers over a local network or the internet. It provides secure end-to-end encrypted connections between the host and client using advanced encryption standards to prevent unauthorized access.Key features of...

Briefing

Briefing is a news and media aggregator mobile app launched in 2021. It was created by former Google and Facebook executives who wanted to provide an alternative to endless scrolling and algorithmic feeds. Briefing aims to deliver quality journalism and help readers stay informed without information overload.The app curates the...

GoTo Webinar

GoToWebinar is a leading webinar software used by individuals, small businesses and enterprises to host webinars for sales, marketing, training, etc. It provides an easy way to set up and host engaging online events with features like:Custom registration forms and automated emailsPolls, surveys and Q&A to drive interactivityScreen...