What is MSP360 Remote Desktop?
MSP360 Remote Desktop is a comprehensive remote access and remote computer management solution designed specifically for Managed Service Providers (MSPs), IT service providers, and corporate IT departments. It allows technicians to remotely connect to computers and servers to perform troubleshooting, installations, upgrades, and day-to-day IT maintenance.
Key features of MSP360 Remote Desktop include:
- Remote Control - Remotely take over a computer, work on it as if sitting in front of it. Reboot computers remotely.
- File Transfer - Quickly upload/download files and folders to and from remote computers.
- Script Execution - Automate administrative tasks and custom actions on remote computers.
- Remote Command Prompt and Powershell - Run commands and scripts remotely.
- VPN Access - Establish VPN connections to remote networks and access computers on the local network.
- Monitoring and Auditing - Track remote session recordings and access history for security and compliance.
- Multi-User Session - Collaborate with multiple technicians during a remote session.
- Mobile App - Manage remote connections directly from iOS and Android devices.
Overall, MSP360 Remote Desktop aims to make remote computer and server administration simple and secure. With robust access tools and auditing capabilities, it is well-suited for managed IT service providers as well as enterprise IT teams.