MSP360 Remote Desktop

MSP360 Remote Desktop

MSP360 Remote Desktop is a remote access and support software that allows IT professionals to remotely connect to computers and servers. It provides features like remote control, file transfer, VPN access, and more.
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remote-desktop remote-access remote-support it-management

MSP360 Remote Desktop: Remote Access and Support Software

MSP360 Remote Desktop is a remote access and support software that allows IT professionals to remotely connect to computers and servers. It provides features like remote control, file transfer, VPN access, and more.

What is MSP360 Remote Desktop?

MSP360 Remote Desktop is a comprehensive remote access and remote computer management solution designed specifically for Managed Service Providers (MSPs), IT service providers, and corporate IT departments. It allows technicians to remotely connect to computers and servers to perform troubleshooting, installations, upgrades, and day-to-day IT maintenance.

Key features of MSP360 Remote Desktop include:

  • Remote Control - Remotely take over a computer, work on it as if sitting in front of it. Reboot computers remotely.
  • File Transfer - Quickly upload/download files and folders to and from remote computers.
  • Script Execution - Automate administrative tasks and custom actions on remote computers.
  • Remote Command Prompt and Powershell - Run commands and scripts remotely.
  • VPN Access - Establish VPN connections to remote networks and access computers on the local network.
  • Monitoring and Auditing - Track remote session recordings and access history for security and compliance.
  • Multi-User Session - Collaborate with multiple technicians during a remote session.
  • Mobile App - Manage remote connections directly from iOS and Android devices.

Overall, MSP360 Remote Desktop aims to make remote computer and server administration simple and secure. With robust access tools and auditing capabilities, it is well-suited for managed IT service providers as well as enterprise IT teams.

MSP360 Remote Desktop Features

Features

  1. Remote desktop access
  2. File transfer
  3. Remote command prompt
  4. Remote reboot and power control
  5. Remote registry editor
  6. VPN access
  7. Remote printing
  8. Chat
  9. Screen recording
  10. Mobile device support

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Secure encrypted connections

Integration with MSP360 backup

Flexible licensing options

Good performance

Cons

Can be expensive for larger teams

Lacks some advanced features of competitors

Mobile app lacks some desktop features


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