BM Chat
BM Chat is an open-source live chat software designed for small businesses. It provides features like real-time visitor tracking, chat history, email notifications, and custom integrations.
opensource
live-chat
small-business
visitor-tracking
chat-history
email-notifications
custom-integrations
BM Chat: Open-Source Live Chat Software for Small Businesses
Real-time visitor tracking, chat history, email notifications, and custom integrations make BM Chat an ideal solution for small businesses looking for a reliable live chat solution.
What is BM Chat?
BM Chat is an open-source live chat application designed for small businesses and teams. It enables real-time communication between website visitors and support agents via chat messaging.
Key features of BM Chat include:
- Real-time visitor tracking - See who is on your website and initiate chats with potential customers.
- Chat history and transcripts - Store chat conversations for record keeping and quality assurance.
- Email notifications - Get notified when new chats arrive or important events occur.
- Custom integrations - Integrate with other tools like CRMs, helpdesks and more using webhooks and APIs.
- Operator status indicators - See which agents are online/offline before routing chats.
- Customizable widget and chat box - Match your brand identity by changing colors, themes and adding logos.
- Multi-language support - Serve international audiences by presenting chat in multiple languages.
BM Chat is free, open source and self-hosted, giving you full data ownership and saving on monthly costs. It can help small teams provide more responsive support using live chat on their websites.
BM Chat Features
Features
- Real-time visitor tracking
- Chat history
- Email notifications
- Custom integrations
Pricing
- Open Source
Pros
Open source
Free
Easy to use
Customizable
Cons
Limited features compared to paid options
Requires some technical knowledge to set up
Limited support
Official Links
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