Brandwatch

Brandwatch

Brandwatch is a social media monitoring and analytics platform that allows brands and organizations to track mentions of their name, products, competitors etc across social networks, news sites, blogs and more. It provides real-time alerts, sentiment analysis, configurable dashbo
Brandwatch image
social-media monitoring analytics sentiment-analysis reporting

Brandwatch: Social Media Monitoring & Analytics Platform

Brandwatch is a social media monitoring and analytics platform that allows brands and organizations to track mentions of their name, products, competitors etc across social networks, news sites, blogs and more. It provides real-time alerts, sentiment analysis, configurable dashboards and comprehensive reporting.

What is Brandwatch?

Brandwatch is a leading social media monitoring and analytics platform used by over 2,000 brands and agencies worldwide. It allows organizations to listen, analyze and act on conversations happening about their brand, products, campaigns, competitors and industry across social networks, news websites, blogs and more.

Key features of Brandwatch include:

  • Real-time alerts - Get notifications when keywords are mentioned online to respond quickly.
  • Sentiment analysis - Understand whether mentions are positive, negative or neutral.
  • Customizable dashboards - Visualize key social data and share reports across the organization.
  • Comprehensive reporting - Track metrics over time and export data to Excel, PowerPoint and more.
  • Audience analysis - Discover demographic information about who is talking about your brand.
  • Influence identification - Identify key online influencers to engage for marketing campaigns.
  • Integrations - Connects APIs to platforms like Salesforce, Tableau, Slack and more.
  • Mobile access - Android and iOS apps allow monitoring from anywhere.

Overall, Brandwatch is ideal for enterprise brands who want deep social media monitoring and analytics capabilities to gain market insights and improve their reputation and customer service.

Brandwatch Features

Features

  1. Social media listening and monitoring
  2. Real-time alerts and notifications
  3. Sentiment analysis
  4. Data visualization and dashboards
  5. Influencer identification
  6. Competitive benchmarking
  7. Customizable reporting

Pricing

  • Subscription-Based
  • Pay-As-You-Go
  • Custom Pricing

Pros

Powerful analytics and insights

Wide range of data sources

User-friendly interface

Flexible filtering and segmentation

Robust API capabilities

Strong customer support

Cons

Expensive pricing

Data limits on lower tiers

Steep learning curve

Limitations for non-English content


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