Real-time customer conversations, unlimited messaging, team collaboration, automated responses, and analytics for organizations
Chalk chat is a software platform aimed at customer support and sales teams to have live conversations with customers. It allows organizations to provide instant messaging style real-time assistance and answer questions from visitors to their website or customers using their product or service.
With Chalk chat, companies can set up chat widgets on their website, online support portal, or directly within their web or mobile applications. Multiple team members can login to the chat dashboard and have conversations with customers that come in. The software has team collaboration features like chat transfers and shared teams.
Key capabilities include unlimited messaging with no per agent fees, automated chatbots to handle common inquiries, visitor tracking to see what web pages they are on, customizable chat widgets, real-time analytics and reports, and integrations with popular business software like Salesforce, Zendesk and Shopify.
Chalk chat positions itself as an affordable and easy-to-use live chat and messaging platform for companies that want to improve their customer service experience and increase sales conversions. Its intuitive interface makes it easy for non-technical teams to get up and running quickly. Plans are available on a monthly subscription basis.
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