What is Conversific?
Conversific is a conversational marketing platform used by businesses to engage customers through automated chatbot conversations. It allows companies to build chatbots across various channels including website, mobile app, Facebook Messenger, SMS, WhatsApp, and more using an intuitive drag-and-drop bot builder that doesn't require any coding knowledge.
Key features of Conversific include:
- Bot builder with pre-built templates and conversation modules to easily create chatbot dialog flows
- Integration with marketing platforms like Facebook, SMS, and websites for multi-channel bot deployment
- Natural language processing to understand customer questions and trigger relevant responses
- Analytics to evaluate chatbot performance - number of conversations, popular questions, conversation dropout points etc.
- Live chat handover to human agents when the bot cannot answer complex customer queries
- Omnichannel CRM integrations to access customer data from platforms like Salesforce, HubSpot during conversations
- High availability architecture and global infrastructure to ensure bots have high uptime
Conversific is trusted by businesses across e-commerce, travel, real estate, education and other industries to boost conversion rates on their website, increase lead generation, and automate customer support through AI-powered chatbots. It offers customized enterprise plans to serve needs of large organizations as well.