Crisp (formerly Tenreads)

Crisp (formerly Tenreads)

Crisp is a social media listening and analytics platform that allows users to monitor brand mentions and trends across social channels. It provides insights into audience demographics, sentiment, reach, and more to inform social media and content strategies.
social-media analytics monitoring brand-monitoring listening

Crisp: Social Media Listening & Analyticss

Crisp is a social media listening and analytics platform that allows users to monitor brand mentions and trends across social channels. It provides insights into audience demographics, sentiment, reach, and more to inform social media and content strategies.

What is Crisp (formerly Tenreads)?

Crisp (formerly Tenreads) is a social media listening and analytics software designed to help brands monitor conversations and track performance across social platforms like Twitter, Facebook, Instagram, YouTube, news sites, blogs, forums, and more.

Key features of Crisp include:

  • Real-time monitoring of brand mentions, hashtags, keywords, and trends
  • Sentiment analysis to gauge positive, negative or neutral feedback
  • Audience analysis tools providing breakdowns by gender, region, followers, etc.
  • Influencer identification to discover impactful socially-active users
  • Customizable reports and dashboards for data visualization
  • Historical data and metrics going back years
  • Integration with other platforms like Slack, Teams, Tableau, Power BI, etc.

Crisp provides powerful social analytics enabling brands to identify risks early, capitalize on opportunities, better understand target audiences, measure campaign effectiveness, and optimize social strategies for business growth.

It offers subscription plans tailored for solo entrepreneurs, marketing teams, and large enterprises. Dedicated account management and 24/7 customer support provide assistance leveraging Crisp's extensive feature set.

Crisp (formerly Tenreads) Features

Features

  1. Social listening & monitoring
  2. Competitive benchmarking
  3. Audience analysis
  4. Campaign measurement
  5. Alerts & notifications
  6. Data visualization
  7. Exportable reports

Pricing

  • Freemium
  • Subscription-based

Pros

User-friendly interface

Powerful analytics

Customizable dashboards

Real-time data

Flexible pricing

Cons

Limited historical data

No image recognition

Less customization than some tools


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