Cloud-based restaurant management platform optimizing table turnover rates & guest satisfaction, with features like wait time updates and promotional offers for last-minute cancellations.
Educate The Wait is a cloud-based restaurant table and waitlist management solution designed specifically for the hospitality industry. It allows restaurants to optimize table turnover rates, increase guest satisfaction, and maximize revenue opportunities.
With Educate The Wait, restaurants can text guests with real-time wait updates when delays occur or tables become available sooner than expected. This level of communication improves transparency around current waits and empowers guests to make the best use of their time while waiting for tables. The software even suggests other local attractions guests can enjoy in the vicinity during an extended wait.
Additionally, Educate The Wait enables restaurants to fill last-minute cancellations that would otherwise result in empty tables and lost revenue. When there is an unexpected table opening, the restaurant can automatically text guests on the waitlist and offer them the opportunity to be seated sooner. This helps maximize seat utilization and customer turnover.
As a cloud-based solution, managers and staff can access Educate The Wait from any device through a user-friendly dashboard. This allows them to easily track wait times, move parties through the waitlist queue, and analyze table seating efficiency metrics to uncover operational improvement opportunities.
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