EngageSPARK

engageSPARK: Cloud-Based Communication Platform

A cloud-based communication platform allowing non-technical users to automate voice calls, send bulk SMS, chat with groups on messengers, and conduct polls & surveys.

What is EngageSPARK?

engageSPARK is a cloud-based communication and engagement platform designed to help organizations easily connect with their target communities via automated voice calls, bulk SMS broadcasts, chatbots on popular messengers, and surveys.

Some key features of engageSPARK include:

• Automated Voice Calls - Create pre-recorded voice messages and automatically dial phone numbers in the database to deliver important announcements, reminders, etc.
• Bulk SMS - Quickly compose and send SMS alerts and notifications to individuals or entire contact groups.
• Chatbots - Build chatbots on messengers like WhatsApp, Telegram, Facebook Messenger, etc. to provide services, deliver information and conduct conversations.
• Surveys - Design surveys with a variety of question types and send them out via automated voice calls or chatbots to collect feedback.
• Groups & Contact Management - Organize contacts into segments and groups for targeted engagement.
• Analytics & Reports - View insights into message delivery, answers, engagement and more to optimize communication.

engageSPARK is designed to be easy-to-use for non-technical people. It provides an intuitive drag-and-drop survey builder, chatbot editor, voice & SMS editing tools allowing users to create and manage communication campaigns with no coding required.

It can be useful for a variety of use cases such as citizen engagement (for governments), employee communications (for HR), lead generation and customer support (for sales & marketing), donation drives (for non-profits), etc. Overall, engageSPARK makes community engagement efficient and impactful.

EngageSPARK Features

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