iExchange

IExchange

iExchange is a cloud-based business phone system designed for small and medium businesses. It provides a complete business phone solution including call handling, IVR, call recording, visual voicemail, and more.
cloudbased phone-system small-business medium-business call-handling ivr call-recording visual-voicemail

iExchange: Cloud-Based Business Phone System

iExchange offers a comprehensive business phone solution for small and medium businesses, including call handling, IVR, call recording, visual voicemail, and more.

What is IExchange?

iExchange is a cloud-based business phone system aimed at small and medium-sized businesses. It works by rerouting calls through the cloud rather than using traditional phone lines, allowing businesses to benefit from advanced phone features without the need for expensive on-premise phone equipment.

Key features of iExchange include:

  • Auto Attendant - Professionally greet callers and route them to the right people/departments
  • Call Recording - Record calls for quality assurance, training purposes, and dispute resolution
  • Visual Voicemail - View and manage voicemail messages on any device rather than dialing into a phone system
  • Call Reporting - Get insights into call volume, wait times, abandoned calls, and identify areas for improvement
  • Integrations - Integrate with popular business apps like Salesforce, Zendesk, Microsoft Teams, and more to increase productivity
  • Mobile App - Make and receive calls on any device, turning almost any phone into a business phone extension

With flexible plans, unlimited US/Canada calling, and no long-term contracts, iExchange aims to provide enterprise-level phone features to growing SMBs at affordable rates.

IExchange Features

Features

  1. Cloud-based phone system
  2. Call handling
  3. IVR
  4. Call recording
  5. Visual voicemail

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Scalable

Good call quality

Mobile app

Affordable

Cons

Limited integration options

No video conferencing

Support could be better

Official Links


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