inSided Community Platform

InSided Community Platform

inSided is an online community and forum software that allows organizations to create branded online communities to engage with customers and employees. It includes features like user profiles, discussions, knowledge base, ideation, and more.
inSided Community Platform image
community forum engagement discussions knowledge-base

inSided Community Platform: Create Branded Online Communities for Customer & Employee Engagement

A powerful online community software for organizations to engage with customers and employees, featuring user profiles, discussions, knowledge base, ideation, and more.

What is InSided Community Platform?

inSided Community Platform is a feature-rich online community and forum software used by organizations to build custom branded online communities. It enables companies to engage with customers and employees by providing a platform for discussion, content sharing, peer-to-peer support, and more.

Key features of inSided Community Platform include:

  • Discussion forums and subforums to organize topics
  • User profiles and reputation system to encourage participation
  • Knowledge base to share content and self-serve support
  • Ideation features for crowdsourcing ideas and feedback
  • Advanced moderation tools and workflows
  • Custom branding and design options
  • Integrations with CRM, analytics, single sign-on systems
  • APIs for customization and automation
  • Mobile compatibility

With these capabilities, organizations can build vibrant online destinations to acquire and retain customers, gather insights, promote their brand community, provide peer-to-peer support, and more. The software is designed specifically for community use cases compared to basic forums or social platforms.

inSided services customers across various industries like technology, finance, manufacturing, higher education, and more. It offers different pricing plans based on the size of the community.

InSided Community Platform Features

Features

  1. User profiles
  2. Discussions
  3. Knowledge base
  4. Ideation
  5. Content management
  6. Gamification
  7. Moderation tools
  8. Analytics

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Easy to set up branded communities

Flexible customization

Robust feature set

Scales to large communities

Good for customer engagement

Ideal for internal collaboration

Cons

Can be pricey for smaller organizations

Steep learning curve

Limited native mobile apps

Third-party integrations need work


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