Keezy
Keezy is a simple and intuitive customer support software designed for small businesses. It allows you to provide customers with multiple support channels like email, live chat, knowledge base, and social media from one centralized dashboard.
customer-support
live-chat
knowledge-base
email-support
social-media-support
small-business
Keezy: Simple Customer Support Software
Easy-to-use platform for small businesses with multiple support channels from a single dashboard.
What is Keezy?
Keezy is a customer support software aimed at small and medium-sized businesses. It brings all customer communication channels together into one easy-to-use platform.
With Keezy, you can offer customer support via multiple channels like email, live chat, knowledge base, and social media. It provides shared team inboxes to manage multiple email addresses from a unified dashboard. The live chat feature allows you to engage visitors in real-time and provide personalized support.
Some key features of Keezy include:
- Shared team inboxes for managing multiple email addresses
- Live chat for real-time visitor engagement
- Knowledge base to document solutions to common questions
- Social media integration to manage multiple profiles from one platform
- Ticketing system to track customer queries
- Real-time analytics and reports
- Mobile apps for managing tickets on-the-go
Keezy is designed to be easy to use with an intuitive drag-and-drop interface. It's affordable and offers good value for money, making it suitable for small teams looking to provide omni-channel customer support without complex tools or high costs.
Keezy Features
Features
- Email support
- Live chat
- Knowledge base
- Social media integration
- Team inbox
- Canned responses
- Conversation history
- Contact management
- Ticket management
- SLA management
- Reporting & analytics
Pricing
- Freemium
- Subscription-based
Pros
Easy to use interface
Affordable pricing
Omnichannel support
Team collaboration
Mobile app available
Cons
Limited customization options
No call support
Third-party integrations need improvement
Official Links
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