Kizie

Kizie is an open-source customer support software designed for small businesses. It provides ticketing, live chat, and knowledge base features to help companies manage customer queries and issues effectively.

Kizie alternatives ➤

What is Kizie?

Kizie is an open-source customer support system designed specifically for small businesses. It provides a set of easy-to-use tools to help small teams manage customer support efficiently.

Key features of Kizie include:

Ticketing system to manage, assign, and respond to customer support tickets
Live chat to enable real-time conversations with customers
Knowledge base to document solutions to common questions and issues
Automation tools like macros and canned responses to speed up response times
Reports and analytics providing insights into performance
Mobile-ready responsive interface
Custom roles and permissions for agents
SLA management capabilities
Multi-channel support including email and social media

Kizie is built using modern web technologies. It can be self-hosted by businesses or used as a managed cloud offering. The open-source model and community development of Kizie helps keep it inexpensive yet fully-featured for small teams.

Overall, Kizie is a great customer service software for small businesses looking for an intuitive, easy-to-use system to deliver customer support across multiple channels without spending too many resources.

Official Links

Official Website
kizie.co

The Best Kizie Alternatives

Top Apps like Kizie

Facebook, Gab, Mastodon, Minds, Diaspora, Pixelfed, Friendica, Pleroma, GNU social, Misskey are some alternatives to Kizie.

Sugggest an alternative ❐

Facebook

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Gab

Gab is a social networking website launched in 2016 that bills itself as a free speech alternative to mainstream platforms like Twitter and Facebook. It has become popular among some conservative, alt-right, and far-right users who feel their views are censored on other sites.Gab's key features include:Minimal content moderation...

Mastodon

Mastodon is an open-source, decentralized social networking platform launched in 2016. It operates as an alternative to commercial platforms like Twitter or Facebook by allowing a federated network of independently operated servers to exchange posts between one another.Rather than having a single central authority like Twitter or Facebook, Mastodon servers...

Minds

Minds is an open-source, privacy-focused social networking platform launched in 2015. It emphasizes free speech and does not censor or filter content posted by users, except in cases of illegal content.Some key features of Minds include:Encryption - Content and conversations are encrypted for privacy.Anonymity - Users can browse...

Diaspora

Diaspora is a decentralized, open source social networking platform launched in 2010. It emphasizes user privacy and control over data sharing.As a decentralized network, Diaspora allows users to host their profile and data on independently run servers called pods. This avoids a central entity having control over the network. Pods...

Pixelfed

Pixelfed is an open-source, decentralized and federated photo sharing platform that was created as an ethical alternative to commercial social networks like Instagram. It aims to give users more control over their privacy and data.Some key features of Pixelfed:Open-source - the codebase is transparent and community-drivenFederated - users...

Friendica

Friendica is an open-source, decentralized social networking platform launched in 2010. It is designed to be privacy-focused and ad-free, allowing users to have more control over their information and data.Some key features of Friendica include:Federated - able to connect with users on other Friendica servers or compatible platforms like...

Pleroma

Pleroma is an open-source, federated social networking platform built on ActivityPub. It is written in Elixir and can be self-hosted as an alternative to large corporate social media platforms.Some key features and characteristics of Pleroma:Designed to be lightweight and fast while still being feature-richFully supports federation using the...

GNU social

GNU social is a free, decentralized and open source social networking platform developed as part of the GNU Project. It allows users to control their own data and privacy instead of having it stored on corporate servers.Some key features of GNU social include:Decentralized federated structure - users can...

Misskey

Misskey is an open-source, decentralized microblogging and social networking platform launched in 2014. It functions similarly to Twitter, allowing users to post short messages up to 512 characters called notes, follow other users, hashtag posts, reply, bookmark, and renote (retweet).What sets Misskey apart is its focus on customization, privacy, and giving...