Kore.ai
Kore.ai is an AI-powered enterprise chatbot platform that helps automate conversations and workflows. It provides an easy-to-use bot builder to create smart virtual assistants.
chatbot
virtual-assistant
automation
nlp
Kore.ai: AI-Powered Enterprise Chatbot Platform
Automate conversations and workflows with Kore.ai, an intuitive chatbot platform that helps businesses streamline processes and improve customer experiences.
What is Kore.ai?
Kore.ai is an enterprise-grade conversational AI platform used by global companies to automate customer and employee experiences. The end-to-end platform combines powerful natural language processing with an intuitive visual bot builder to create intelligent virtual assistants that understand context and intent.
Key capabilities and benefits of Kore.ai include:
- Omnichannel deployment across voice, web, mobile apps, contact centers, and messaging platforms
- Pre-built industry and process frameworks to accelerate bot development
- Robust natural language processing and machine learning to understand complex user utterances
- Visual bot builder with drag and drop simplicity and 400+ templates
- Enterprise-grade security, scalability and reliability
- Easy integration with back-end systems like CRM, ERP and databases
- Analytics and dashboards to track KPIs and usage metrics
- 24x7 support and managed services for ongoing optimization
Companies like IBM, Axis Bank, Max Life Insurance and others leverage Kore.ai to automate customer support, HR inquiries, order status checks and other use cases. It helps save costs, improve CSAT and scale operations.
Kore.ai Features
Features
- AI-powered enterprise chatbot platform
- Automates conversations and workflows
- Easy-to-use bot builder to create smart virtual assistants
- Integrates with various enterprise systems and applications
- Supports multiple languages and channels
- Provides analytics and reporting capabilities
- Offers pre-built bot templates and industry-specific solutions
Pricing
- Subscription-Based
Pros
Comprehensive chatbot development and deployment capabilities
Intuitive and user-friendly interface
Scalable and customizable to meet enterprise needs
Supports integration with various enterprise systems
Offers pre-built solutions for faster deployment
Cons
Pricing can be relatively high for smaller organizations
Requires some technical expertise for advanced customization
Limited free or trial options for evaluation
Official Links
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