Letsfeedback
Letsfeedback is a customer feedback software that allows businesses to collect, analyze and act on customer feedback through surveys, NPS requests, and review management. It provides easy-to-use tools to gather insights and improves customer satisfaction.
survey
nps
review-management
customer-satisfaction
Letsfeedback: Customer Feedback Software
Letsfeedback is a customer feedback software that allows businesses to collect, analyze and act on customer feedback through surveys, NPS requests, and review management. It provides easy-to-use tools to gather insights and improves customer satisfaction.
What is Letsfeedback?
Letsfeedback is a robust customer feedback software designed to help businesses understand their customers better through surveys, Net Promoter Score (NPS) requests, and review management. It provides an all-in-one platform to gather, analyze and act on customer insights to improve products, services and experiences.
Some key features of Letsfeedback include:
- Customizable survey builder with question logic and branding options
- Automated workflows to send surveys via email, SMS or QR codes and trigger actions based on responses
- Advanced analytics with real-time reports, charts and dashboards to visualize feedback
- Review monitoring and response templates to manage online reviews
- Integration with popular apps like Salesforce, Slack, Zendesk etc.
- API access and webhooks to embed and export data
Letsfeedback positions itself as an easy-to-use yet powerful platform suitable for businesses of all sizes looking to make customer-centric decisions. It replaces the need for multiple tools by consolidating feedback channels into a single automated system. The focus lies on helping brands effortlessly collect actionable insights from customers and acting on them to boost loyalty, retention and growth.
Letsfeedback Features
Features
- Survey builder
- NPS surveys
- Review management
- Feedback analytics
- Integration with CRM
- Customizable branding
- Multi-channel feedback collection (email, web, mobile)
Pricing
- Freemium
- Subscription-Based
Pros
Easy to use interface
Powerful analytics and reporting
Automated workflows and alerts
Good value for money
Great customer support
Cons
Can be pricey for larger businesses
Mobile app needs improvement
Limited customization options
Official Links
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