What is Letsfeedback?
Letsfeedback is a robust customer feedback software designed to help businesses understand their customers better through surveys, Net Promoter Score (NPS) requests, and review management. It provides an all-in-one platform to gather, analyze and act on customer insights to improve products, services and experiences.
Some key features of Letsfeedback include:
- Customizable survey builder with question logic and branding options
- Automated workflows to send surveys via email, SMS or QR codes and trigger actions based on responses
- Advanced analytics with real-time reports, charts and dashboards to visualize feedback
- Review monitoring and response templates to manage online reviews
- Integration with popular apps like Salesforce, Slack, Zendesk etc.
- API access and webhooks to embed and export data
Letsfeedback positions itself as an easy-to-use yet powerful platform suitable for businesses of all sizes looking to make customer-centric decisions. It replaces the need for multiple tools by consolidating feedback channels into a single automated system. The focus lies on helping brands effortlessly collect actionable insights from customers and acting on them to boost loyalty, retention and growth.