What is ManyChat?
ManyChat is a Facebook Messenger marketing and automation platform designed to help businesses and marketers engage with customers, grow their Messenger subscriber list, and automate conversations. It integrates directly with Facebook Pages to provide features like:
- Broadcast messaging - Send out notifications, announcements, promotions, etc. to all subscribers at once.
- Sequences - Automate conversations with subscribers by chaining together a series of messages that send based on triggers.
- Forms - Create custom forms and surveys to collect information from subscribers within Messenger.
- 24/7 chatbots - Configure ManyChat bots to automatically handle frequently asked questions.
- Analytics - Track metrics like subscribers gained/lost, message opens/clicks, and more to optimize campaigns.
ManyChat has a user-friendly drag-and-drop visual editor to build conversations, along with segmentation and targeting options to personalize messages. It can integrate with other platforms like email providers, CRMs, payment processors, and more. ManyChat offers free and paid plans suitable for solopreneurs, small businesses, and marketing agencies.