Once Upon a Chat
Once Upon a Chat is a free, open-source live chat software designed for small businesses. It provides features like real-time messaging, email support, canned responses, and visitor tracking.
Once Upon a Chat: Free Live Chat Software for Small Businesses
A free, open-source live chat software designed for small businesses, offering real-time messaging, email support, canned responses, and visitor tracking.
What is Once Upon a Chat?
Once Upon a Chat is a free and open-source live chat application designed for small businesses and teams. It enables real-time communication between website visitors and support agents through an intuitive chat interface.
Key features of Once Upon a Chat include:
- Real-time messaging - Chat with visitors directly on your website in real-time to provide quick support.
- Email support - Visitors can send support requests via email if agents are offline.
- Canned responses - Create a library of pre-defined responses to common questions to save time.
- Visitor tracking - Identify returning visitors and view detailed visitor information for improved support.
- Mobile-ready - Fully responsive interface works seamlessly on all devices.
- Free and open source - Published under the GPL v3 license with the source code available on GitHub.
With its user-friendly interface and range of support tools, Once Upon a Chat is ideal for small websites and teams looking to easily add live chat capabilities on a budget.
Once Upon a Chat Features
Features
- Real-time messaging
- Email support
- Canned responses
- Visitor tracking
Pricing
- Open Source
Pros
Free and open source
Easy to set up and use
Good features for small businesses
Cons
Limited customization options
No advanced analytics
Lacks some features of paid solutions
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