Repuzen

Repuzen

Repuzen is an open-source customer feedback and review management software. It allows businesses to collect, analyze, and respond to customer reviews from various sites to improve products, services and brand reputation.
Business & Commerce Customer Feedback
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opensource review-management customer-feedback reputation-management
Repuzen alternatives ➤

Repuzen: Open-Source Customer Feedback & Review Management Software

Repuzen is an open-source customer feedback and review management software. It allows businesses to collect, analyze, and respond to customer reviews from various sites to improve products, services and brand reputation.

What is Repuzen?

Repuzen is an open-source customer feedback and review management software designed to help businesses manage their online reputation. It allows companies to aggregate customer reviews from review sites like Yelp, Google, Facebook, etc. in one centralized platform.

Key features of Repuzen include:

  • Review collection - Automatically collect and import customer reviews from dozens of sites.
  • Review analysis - Use sentiment analysis, keyword tagging and analytics to understand review data.
  • Review response - Privately and publicly respond to reviews to manage reputation.
  • Integration - Integrate review data insights into business systems like CRM and support portals.
  • Customization - Modify Repuzen to meet specific business needs with an open-source model.

Repuzen aims to help businesses across industries to proactively monitor what customers are saying online, identify areas of improvement, and drive better customer satisfaction. With an intuitive interface and comprehensive feature set for aggregating and learning from verification reviews, Repuzen is a valuable software for customer experience and reputation management.

Repuzen Features

Features

  1. Collects customer reviews from review sites
  2. Analyzes reviews with sentiment analysis
  3. Prioritizes reviews for response
  4. Enables businesses to respond to reviews publicly
  5. Provides analytics on review volume, sentiment, keywords
  6. Integrates with popular review sites like Google, Facebook, Yelp, TripAdvisor

Pricing

  • Open Source

Pros

Free and open source

Easy to set up and use

Helps businesses manage online reputation

Improves customer satisfaction through review response

Provides actionable insights from customer feedback

Cons

Limited to review collection and analysis

Not a full customer experience platform

Basic features compared to paid alternatives

Lacks some advanced analytics functionality

Open source means less documentation and support

Official Links

Official Website
https://www.repuzen.com/

The Best Repuzen Alternatives

Top Business & Commerce and Customer Feedback and other similar apps like Repuzen

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