Smarsh Instant Messenger

Smarsh Instant Messenger

Smarsh Instant Messenger is a secure, compliant business messaging platform for financial services firms. It captures, archives, and monitors real-time electronic communications across SMS, chat, social media, email, and mobile devices.
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Smarsh Instant Messenger: Secure Business Messaging

Smarsh Instant Messenger is a secure, compliant business messaging platform for financial services firms. It captures, archives, and monitors real-time electronic communications across SMS, chat, social media, email, and mobile devices.

What is Smarsh Instant Messenger?

Smarsh Instant Messenger is an enterprise-grade instant messaging solution designed specifically for the financial services industry. It enables secure, compliant messaging across a wide range of communication channels including SMS, chat, social media, email, and mobile devices.

Key features of Smarsh Instant Messenger include:

  • Real-time capture, archiving, and monitoring of IMs, chats, text messages, and encrypted messaging apps
  • Flexible policy management for retention, supervision, and content control
  • Powerful analytics and reporting on message data and trends
  • Integration with popular IM platforms like Bloomberg, Reuters, Skype, and WeChat
  • Complies with SEC and FINRA regulations for electronic communications surveillance and retention

Unlike consumer-grade messaging apps, Smarsh Instant Messenger is designed specifically to meet regulatory requirements and data security needs of financial institutions. Its encrypted archiving protects message data and supports eDiscovery. Advanced supervision detects policy violations in real-time across trading desks.

Overall, Smarsh Instant Messenger provides a secure, feature-rich platform to capture and monitor electronic communications in investment banks, brokerage firms, insurance companies, and other regulated financial organizations.

Smarsh Instant Messenger Features

Features

  1. Secure messaging
  2. Compliance tools
  3. Message archiving
  4. Monitoring of electronic communications
  5. Support for SMS, chat, social media, email, mobile devices

Pricing

  • Subscription-Based

Pros

Helps financial services firms meet compliance requirements

Captures and archives messages for record keeping

Monitors communications for policy violations

Supports many communication channels

Cons

May be expensive for smaller firms

Requires training for employees

Can slow down communication speed

Raises privacy concerns


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