Talktroop

Talktroop

Talktroop is a cloud-based call center and business phone system designed for small businesses. It provides features like call routing, IVR menus, call recording, and analytics. Talktroop aims to provide an affordable and easy-to-use call center solution.
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Talktroop: Affordable Call Center Solution

Cloud-based call center and business phone system for small businesses, with features like call routing, IVR menus, call recording, and analytics.

What is Talktroop?

Talktroop is a cloud-based call center and business phone system designed for small and midsize businesses. Some key features of Talktroop include:

  • Cloud-based system that works with any phone
  • Call routing to distribute incoming calls
  • Interactive voice response (IVR) menus to direct callers
  • Call recording and analytics
  • Mobile app so you can manage your system on the go
  • Easy to set up and manage, no special equipment required

Talktroop aims to provide small businesses and teams with an affordable and user-friendly call center software solution. It is targeted at service-based businesses, sales and support teams, healthcare practices and other SMBs that receive inbound calls and want to professionally manage them. With Talktroop, small businesses can appear bigger and more established.

It provides all the call routing, distribution, queuing and tracking features needed for better workflow management. The system is easy to use with drag-and-drop configuration of call flows. Reporting and analytics help businesses gain insights to improve operations. Overall, Talktroop is designed for SMBs looking for a full-featured yet uncomplicated call center platform.

Talktroop Features

Features

  1. Cloud-based call center
  2. Call routing
  3. IVR menus
  4. Call recording
  5. Analytics
  6. CRM integration
  7. Real-time monitoring

Pricing

  • Subscription-Based

Pros

Affordable pricing

Easy to use interface

Scalable

Reliable uptime

Good call quality

Cons

Limited customization options

No video conferencing

Lack of advanced call center features


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