What is Talktroop?
Talktroop is a cloud-based call center and business phone system designed for small and midsize businesses. Some key features of Talktroop include:
- Cloud-based system that works with any phone
- Call routing to distribute incoming calls
- Interactive voice response (IVR) menus to direct callers
- Call recording and analytics
- Mobile app so you can manage your system on the go
- Easy to set up and manage, no special equipment required
Talktroop aims to provide small businesses and teams with an affordable and user-friendly call center software solution. It is targeted at service-based businesses, sales and support teams, healthcare practices and other SMBs that receive inbound calls and want to professionally manage them. With Talktroop, small businesses can appear bigger and more established.
It provides all the call routing, distribution, queuing and tracking features needed for better workflow management. The system is easy to use with drag-and-drop configuration of call flows. Reporting and analytics help businesses gain insights to improve operations. Overall, Talktroop is designed for SMBs looking for a full-featured yet uncomplicated call center platform.