What is VoicePing?
VoicePing is a software service that focuses on monitoring the quality of voice over IP (VoIP) phone systems. It works by continuously placing automated test calls through the VoIP network to measure quality metrics like:
- Jitter - Variations in call latency
- Packet loss - Percentage of data packets lost
- Latency - Time it takes for data to travel
Based on configurable thresholds, VoicePing can alert IT teams via email, SMS or integrations if call quality metrics fall below expected standards. This allows issues to be quickly identified and remediated to ensure consistently good call quality.
Some key features and benefits of VoicePing include:
- Easy setup and deployment, no additional hardware needed
- Testing of VoIP systems end-to-end from external networks
- Geo-distributed test servers for accurate worldwide testing
- Customizable dashboards and reporting
- Alerts and proactive monitoring to catch issues early
- Integration with platforms like Slack, PagerDuty and webhooks
With its specialty focus on VoIP monitoring and optimization, VoicePing is ideal for any company that relies on VoIP communications for voice calls, contact centers, call recording systems and more. Keeping tabs on VoIP performance can prevent issues down the line.