What is Watson Conversation?
Watson Conversation is an artificial intelligence-powered conversational platform developed by IBM. It allows developers to create chatbots, virtual agents, and other systems that can understand natural language, interpret contexts and user intents, and carry out meaningful conversations.
Some key capabilities of Watson Conversation include:
- Natural language processing to understand free-form human language input
- Intent recognition to determine what the user wants to do
- Entity extraction to pick out key pieces of information
- Dialog management with context tracking to have coherent, relevant conversations
- Easy integration with messaging platforms like Slack, Facebook Messenger, and more
- Customizable with tools to tailor the conversation flow, tuning, and content
Watson Conversation allows businesses to automate customer service, build virtual assistants, and create intuitive user interfaces for applications. It can understand domain-specific industry jargon as well as colloquial language. The platform provides analytics on conversation logs to improve the system over time.
Overall, Watson Conversation brings the power of cognitive computing and AI to human-to-machine communication at scale. It enables new applications and experiences not previously possible.