What is Zoho Remotely?
Zoho Remotely is a feature-rich remote desktop software designed to help IT teams deliver fast and effective remote technical support. It allows technicians to gain control of remote computers via the internet to diagnose and resolve issues in real-time.
Key features of Zoho Remotely include:
- Secure remote desktop control with permission settings
- Two-way online chat and video conferencing
- File transfer between technician and end user devices
- Annotation tools for collaboration such as laser pointer, arrows, shapes etc.
- Multi-monitor support
- Unattended remote access
- Remote computer reboot and task manager access
- Mobile apps for on-the-go support
Zoho Remotely streamlines remote IT support and cuts down resolution times. Its simple, intuitive interface allows technicians to quickly connect, take over computers remotely and resolve tickets even from mobile devices. Advanced security features like AES 256-bit encryption provide protection for end user systems and data.
With capabilities to support PCs, servers, Mac and Linux machines, Zoho Remotely is an affordable yet powerful option for managed IT service providers to efficiently deliver remote support at scale.
Slack, Microsoft Teams, Mattermost, Kosmi, Nuclino, Etherpad, Walling, Slite, Ripcord, InfinCE, Cisco Contact Center, net2phone are some alternatives to Zoho Remotely.