3CX vs FreePBX

Struggling to choose between 3CX and FreePBX? Both products offer unique advantages, making it a tough decision.

3CX is a Business & Commerce solution with tags like voip, pbx, sip, telephony, unified-communications.

It boasts features such as VoIP PBX, Auto Attendant, Call Recording, Call Reporting, IVR, Voicemail, Video Conferencing, Instant Messaging, Presence, CRM Integration and pros including Open source, Easy to use interface, Supports popular SIP phones, Has free edition, Good value for money.

On the other hand, FreePBX is a Business & Commerce product tagged with voip, pbx, asterisk, telephony.

Its standout features include Web-based GUI for managing Asterisk, Extension management, Voicemail, Call routing, IVR, Call recording, Call reporting, Fax server, Conferencing, and it shines with pros like Free and open source, Easy to use graphical interface, Active development community, Highly customizable, Supports a wide range of telephony features.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

3CX

3CX

3CX is an open-source IP PBX software solution that works with popular SIP phone systems. It offers unified communications features like auto attendants, call routing, voicemail, video conferencing, and more.

Categories:
voip pbx sip telephony unified-communications

3CX Features

  1. VoIP PBX
  2. Auto Attendant
  3. Call Recording
  4. Call Reporting
  5. IVR
  6. Voicemail
  7. Video Conferencing
  8. Instant Messaging
  9. Presence
  10. CRM Integration

Pricing

  • Free
  • Subscription-Based

Pros

Open source

Easy to use interface

Supports popular SIP phones

Has free edition

Good value for money

Cons

Limited mobile apps

Steep learning curve initially

Complex pricing structure

Requires dedicated hardware/server


FreePBX

FreePBX

FreePBX is an open source web-based GUI that controls and manages Asterisk, an open source communication server. It enables managing extensions, voicemail, call routing, IVRs, and other PBX features through a web browser.

Categories:
voip pbx asterisk telephony

FreePBX Features

  1. Web-based GUI for managing Asterisk
  2. Extension management
  3. Voicemail
  4. Call routing
  5. IVR
  6. Call recording
  7. Call reporting
  8. Fax server
  9. Conferencing

Pricing

  • Open Source

Pros

Free and open source

Easy to use graphical interface

Active development community

Highly customizable

Supports a wide range of telephony features

Cons

Can have a steep learning curve

Requires Linux server and Asterisk

Limited official support options

Some advanced features require paid modules