3CX vs Elastix

Professional comparison and analysis to help you choose the right software solution for your needs.

3CX

Elastix

3CX vs Elastix: The Verdict

⚡ Summary:

3CX: 3CX is an open-source IP PBX software solution that works with popular SIP phone systems. It offers unified communications features like auto attendants, call routing, voicemail, video conferencing, and more.

Elastix: Elastix is an open source unified communications server software that combines IP PBX, email, IM, faxing, and collaboration features. It is built on top of free open source software like Asterisk, HylaFAX, Openfire, and Postfix.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature	3CX	Elastix
Sugggest Score	—	—
Category	Business & Commerce	Network & Admin
Pricing	Open Source	Open Source

Product Overview

3CX

Description: 3CX is an open-source IP PBX software solution that works with popular SIP phone systems. It offers unified communications features like auto attendants, call routing, voicemail, video conferencing, and more.

Type: software

Pricing: Open Source

Elastix

Description: Elastix is an open source unified communications server software that combines IP PBX, email, IM, faxing, and collaboration features. It is built on top of free open source software like Asterisk, HylaFAX, Openfire, and Postfix.

Type: software

Pricing: Open Source

Key Features Comparison

3CX Features

VoIP PBX
Auto Attendant
Call Recording
Call Reporting
IVR
Voicemail
Video Conferencing
Instant Messaging
Presence
CRM Integration

Elastix Features

IP PBX for VoIP calls
Voicemail
Call conferencing
Call recording
Fax server
Instant messaging
Presence management
Email server
CRM integration

Pros & Cons Analysis

3CX

Pros

Open source
Easy to use interface
Supports popular SIP phones
Has free edition
Good value for money

Cons

Limited mobile apps
Steep learning curve initially
Complex pricing structure
Requires dedicated hardware/server

Elastix

Pros

Open source and free
Built on proven open source components like Asterisk
Supports a wide range of telephony features
Easy to install and manage
Scalable for small to large deployments

Cons

Limited official support options
Requires technical expertise to setup and manage
Not as feature rich as some commercial UC solutions
Fragmented ecosystem of addons and integrations

Pricing Comparison

3CX

Open Source

Elastix

Open Source

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