3CX vs FreeSWITCH

Struggling to choose between 3CX and FreeSWITCH? Both products offer unique advantages, making it a tough decision.

3CX is a Business & Commerce solution with tags like voip, pbx, sip, telephony, unified-communications.

It boasts features such as VoIP PBX, Auto Attendant, Call Recording, Call Reporting, IVR, Voicemail, Video Conferencing, Instant Messaging, Presence, CRM Integration and pros including Open source, Easy to use interface, Supports popular SIP phones, Has free edition, Good value for money.

On the other hand, FreeSWITCH is a Network & Admin product tagged with telephony, voip, pbx, sip, webrtc.

Its standout features include Open source, Supports multiple protocols like SIP, WebRTC, PSTN, Scalable and modular architecture, APIs for call control and management, Audio codecs like G.711, G.722, G.729, Opus, Speex, Video codecs like H.264, VP8, Conference calling and bridging, Call recording and monitoring, IVR and text-to-speech capabilities, Real-time call detail records, and it shines with pros like Free and open source, Highly scalable and customizable, Supports wide range of use cases, Active community support, Available on multiple platforms.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

3CX

3CX

3CX is an open-source IP PBX software solution that works with popular SIP phone systems. It offers unified communications features like auto attendants, call routing, voicemail, video conferencing, and more.

Categories:
Business & Commerce Communication & Collaboration
voip pbx sip telephony unified-communications

3CX Features

  1. VoIP PBX
  2. Auto Attendant
  3. Call Recording
  4. Call Reporting
  5. IVR
  6. Voicemail
  7. Video Conferencing
  8. Instant Messaging
  9. Presence
  10. CRM Integration

Pricing

  • Free
  • Subscription-Based

Pros

Open source

Easy to use interface

Supports popular SIP phones

Has free edition

Good value for money

Cons

Limited mobile apps

Steep learning curve initially

Complex pricing structure

Requires dedicated hardware/server

FreeSWITCH

FreeSWITCH

FreeSWITCH is an open source telephony platform designed to facilitate the creation of voice and chat driven products scaling from a softphone to a PBX and even up to an enterprise-class softswitch. It can be used to power PBX solutions, voicemail services, conference calling, contact center solutions and more.

Categories:
Network & Admin Communication Platforms
telephony voip pbx sip webrtc

FreeSWITCH Features

  1. Open source
  2. Supports multiple protocols like SIP, WebRTC, PSTN
  3. Scalable and modular architecture
  4. APIs for call control and management
  5. Audio codecs like G.711, G.722, G.729, Opus, Speex
  6. Video codecs like H.264, VP8
  7. Conference calling and bridging
  8. Call recording and monitoring
  9. IVR and text-to-speech capabilities
  10. Real-time call detail records

Pricing

  • Open Source

Pros

Free and open source

Highly scalable and customizable

Supports wide range of use cases

Active community support

Available on multiple platforms

Cons

Steep learning curve

Requires expertise to setup and manage

Limited built-in features compared to commercial PBXs

Lacks polished admin interface