3CX vs FreeSWITCH

Struggling to choose between 3CX and FreeSWITCH? Both products offer unique advantages, making it a tough decision.

3CX is a Business & Commerce solution with tags like voip, pbx, sip, telephony, unified-communications.

It boasts features such as VoIP PBX, Auto Attendant, Call Recording, Call Reporting, IVR, Voicemail, Video Conferencing, Instant Messaging, Presence, CRM Integration and pros including Open source, Easy to use interface, Supports popular SIP phones, Has free edition, Good value for money.

On the other hand, FreeSWITCH is a Network & Admin product tagged with telephony, voip, pbx, sip, webrtc.

Its standout features include Open source, Supports multiple protocols like SIP, WebRTC, PSTN, Scalable and modular architecture, APIs for call control and management, Audio codecs like G.711, G.722, G.729, Opus, Speex, Video codecs like H.264, VP8, Conference calling and bridging, Call recording and monitoring, IVR and text-to-speech capabilities, Real-time call detail records, and it shines with pros like Free and open source, Highly scalable and customizable, Supports wide range of use cases, Active community support, Available on multiple platforms.

Feature	3CX	FreeSWITCH
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Network & Admin

Product Overview

3CX

Description: 3CX is an open-source IP PBX software solution that works with popular SIP phone systems. It offers unified communications features like auto attendants, call routing, voicemail, video conferencing, and more.

FreeSWITCH

Description: FreeSWITCH is an open source telephony platform designed to facilitate the creation of voice and chat driven products scaling from a softphone to a PBX and even up to an enterprise-class softswitch. It can be used to power PBX solutions, voicemail services, conference calling, contact center solutions and more.

Key Features Comparison

3CX Features

• VoIP PBX
• Auto Attendant
• Call Recording
• Call Reporting
• IVR
• Voicemail
• Video Conferencing
• Instant Messaging
• Presence
• CRM Integration

FreeSWITCH Features

• Open source
• Supports multiple protocols like SIP, WebRTC, PSTN
• Scalable and modular architecture
• APIs for call control and management
• Audio codecs like G.711, G.722, G.729, Opus, Speex
• Video codecs like H.264, VP8
• Conference calling and bridging
• Call recording and monitoring
• IVR and text-to-speech capabilities
• Real-time call detail records

Pros & Cons Analysis

3CX

Pros

• Open source
• Easy to use interface
• Supports popular SIP phones
• Has free edition
• Good value for money

Cons

• Limited mobile apps
• Steep learning curve initially
• Complex pricing structure
• Requires dedicated hardware/server

FreeSWITCH

Pros

• Free and open source
• Highly scalable and customizable
• Supports wide range of use cases
• Active community support
• Available on multiple platforms

Cons

• Steep learning curve
• Requires expertise to setup and manage
• Limited built-in features compared to commercial PBXs
• Lacks polished admin interface

Pricing Comparison

3CX

• Free
• Subscription-Based

FreeSWITCH

• Open Source