3CX vs Wazo

Professional comparison and analysis to help you choose the right software solution for your needs. Compare features, pricing, pros & cons, and make an informed decision.

3CX icon
3CX
Wazo icon
Wazo

Expert Analysis & Comparison

Struggling to choose between 3CX and Wazo? Both products offer unique advantages, making it a tough decision.

3CX is a Business & Commerce solution with tags like voip, pbx, sip, telephony, unified-communications.

It boasts features such as VoIP PBX, Auto Attendant, Call Recording, Call Reporting, IVR, Voicemail, Video Conferencing, Instant Messaging, Presence, CRM Integration and pros including Open source, Easy to use interface, Supports popular SIP phones, Has free edition, Good value for money.

On the other hand, Wazo is a Communication product tagged with opensource, unifiedcommunications, voip, pbx, callcenter.

Its standout features include IP Telephony, Voicemail, Conference Calling, Interactive Voice Response, Call Center Functionality, and it shines with pros like Open source and free, Full UC suite, Easy to deploy, Scalable, Integrates with CRMs.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Why Compare 3CX and Wazo?

When evaluating 3CX versus Wazo, both solutions serve different needs within the business & commerce ecosystem. This comparison helps determine which solution aligns with your specific requirements and technical approach.

Market Position & Industry Recognition

3CX and Wazo have established themselves in the business & commerce market. Key areas include voip, pbx, sip.

Technical Architecture & Implementation

The architectural differences between 3CX and Wazo significantly impact implementation and maintenance approaches. Related technologies include voip, pbx, sip, telephony.

Integration & Ecosystem

Both solutions integrate with various tools and platforms. Common integration points include voip, pbx and opensource, unifiedcommunications.

Decision Framework

Consider your technical requirements, team expertise, and integration needs when choosing between 3CX and Wazo. You might also explore voip, pbx, sip for alternative approaches.

Feature 3CX Wazo
Overall Score N/A N/A
Primary Category Business & Commerce Communication
Target Users Developers, QA Engineers QA Teams, Non-technical Users
Deployment Self-hosted, Cloud Cloud-based, SaaS
Learning Curve Moderate to Steep Easy to Moderate

Product Overview

3CX
3CX

Description: 3CX is an open-source IP PBX software solution that works with popular SIP phone systems. It offers unified communications features like auto attendants, call routing, voicemail, video conferencing, and more.

Type: Open Source Test Automation Framework

Founded: 2011

Primary Use: Mobile app testing automation

Supported Platforms: iOS, Android, Windows

Wazo
Wazo

Description: Wazo is an open-source communication platform that provides Unified Communications capabilities. It offers features like IP telephony, voicemail, conference calling, interactive voice response, and call center functionalities.

Type: Cloud-based Test Automation Platform

Founded: 2015

Primary Use: Web, mobile, and API testing

Supported Platforms: Web, iOS, Android, API

Key Features Comparison

3CX
3CX Features
  • VoIP PBX
  • Auto Attendant
  • Call Recording
  • Call Reporting
  • IVR
  • Voicemail
  • Video Conferencing
  • Instant Messaging
  • Presence
  • CRM Integration
Wazo
Wazo Features
  • IP Telephony
  • Voicemail
  • Conference Calling
  • Interactive Voice Response
  • Call Center Functionality

Pros & Cons Analysis

3CX
3CX
Pros
  • Open source
  • Easy to use interface
  • Supports popular SIP phones
  • Has free edition
  • Good value for money
Cons
  • Limited mobile apps
  • Steep learning curve initially
  • Complex pricing structure
  • Requires dedicated hardware/server
Wazo
Wazo
Pros
  • Open source and free
  • Full UC suite
  • Easy to deploy
  • Scalable
  • Integrates with CRMs
Cons
  • Limited mobile apps
  • Steep learning curve
  • Limited third party integrations

Pricing Comparison

3CX
3CX
  • Free
  • Subscription-Based
Wazo
Wazo
  • Open Source

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