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ACT! vs Confluence

Professional comparison and analysis to help you choose the right software solution for your needs.

ACT! icon
ACT!
Confluence icon
Confluence

ACT! vs Confluence: The Verdict

⚡ Summary:

ACT!: ACT! is a customer relationship management (CRM) software designed for small and medium-sized businesses to organize contact and customer details, track communications, and manage sales opportunities. It integrates with common software like Microsoft Office and offers solutions tailored to industries like real estate, healthcare, and finance.

Confluence: Confluence is a popular wiki and collaboration software developed by Atlassian. It allows teams to efficiently collaborate on documents and projects in a central place.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature ACT! Confluence
Sugggest Score — 31
User Rating — ⭐ 2.8/5 (3)
Category Business & Commerce Office & Productivity
Pricing Subscription Freemium
Ease of Use — 2.7/5
Features Rating — 3.7/5
Value for Money — 2.3/5
Customer Support — 2.7/5

Product Overview

ACT!
ACT!

Description: ACT! is a customer relationship management (CRM) software designed for small and medium-sized businesses to organize contact and customer details, track communications, and manage sales opportunities. It integrates with common software like Microsoft Office and offers solutions tailored to industries like real estate, healthcare, and finance.

Type: software

Pricing: Subscription

Confluence
Confluence

Description: Confluence is a popular wiki and collaboration software developed by Atlassian. It allows teams to efficiently collaborate on documents and projects in a central place.

Type: software

Pricing: Freemium

Key Features Comparison

ACT!
ACT! Features
  • Contact management
  • Task management
  • Sales automation
  • Reporting and analytics
  • Email integration
  • Calendar sync
  • Mobile access
Confluence
Confluence Features
  • Wiki pages for documentation
  • Rich text editor for formatting content
  • Permissions to restrict access
  • Comments and mentions
  • Attachments and file management
  • Search and navigation
  • Templates and blueprints
  • Integrations with other tools

Pros & Cons Analysis

ACT!
ACT!
Pros
  • User-friendly interface
  • Robust feature set for SMBs
  • Integration with MS Office and Outlook
  • Available as both cloud and on-premises
  • Industry-specific versions and add-ons
Cons
  • Can be pricey for very small businesses
  • Limited customization options
  • Not as scalable as other CRM platforms
Confluence
Confluence
Pros
  • Intuitive and easy to use interface
  • Powerful content creation and formatting
  • Robust permissions and access controls
  • Seamless collaboration capabilities
  • Extensive customization options
  • Scales to large teams and enterprises
  • Great integration ecosystem
Cons
  • Can be expensive for larger teams
  • Steep learning curve for advanced features
  • Formatting options not as extensive as full word processor
  • Limited workflows and process automation
  • Mobile apps lack some functionality
  • Can be slow with very large wikis

Pricing Comparison

ACT!
ACT!
  • Subscription
Confluence
Confluence
  • Freemium

⭐ User Ratings

ACT!

No reviews yet

Confluence
2.8/5

3 reviews

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Learn More About Each Product

ACT!
ACT!
Reviews, pricing & alternatives →
Confluence
Confluence
Reviews, pricing & alternatives →

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