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ACT! vs Google Forms

Professional comparison and analysis to help you choose the right software solution for your needs.

ACT! icon
ACT!
Google Forms icon
Google Forms

ACT! vs Google Forms: The Verdict

⚡ Summary:

ACT!: ACT! is a customer relationship management (CRM) software designed for small and medium-sized businesses to organize contact and customer details, track communications, and manage sales opportunities. It integrates with common software like Microsoft Office and offers solutions tailored to industries like real estate, healthcare, and finance.

Google Forms: Google Forms is a free online survey and questionnaire builder offered by Google as part of the G Suite productivity suite. It allows users to create customizable forms and surveys to collect information, registrations, event sign-ups, etc. without coding.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature ACT! Google Forms
Sugggest Score
Category Business & Commerce Office & Productivity
Pricing Subscription Free

Product Overview

ACT!
ACT!

Description: ACT! is a customer relationship management (CRM) software designed for small and medium-sized businesses to organize contact and customer details, track communications, and manage sales opportunities. It integrates with common software like Microsoft Office and offers solutions tailored to industries like real estate, healthcare, and finance.

Type: software

Pricing: Subscription

Google Forms
Google Forms

Description: Google Forms is a free online survey and questionnaire builder offered by Google as part of the G Suite productivity suite. It allows users to create customizable forms and surveys to collect information, registrations, event sign-ups, etc. without coding.

Type: software

Pricing: Free

Key Features Comparison

ACT!
ACT! Features
  • Contact management
  • Task management
  • Sales automation
  • Reporting and analytics
  • Email integration
  • Calendar sync
  • Mobile access
Google Forms
Google Forms Features
  • Create customizable forms and surveys
  • Collect information and responses
  • Multiple question types (text, multiple choice, checkboxes, etc.)
  • Themes and branding
  • Logic and branching
  • Collect files and images
  • Summary charts and graphs
  • Collaborate and share forms
  • Send via email and embed on websites
  • Integrates with other G Suite apps

Pros & Cons Analysis

ACT!
ACT!

Pros

  • User-friendly interface
  • Robust feature set for SMBs
  • Integration with MS Office and Outlook
  • Available as both cloud and on-premises
  • Industry-specific versions and add-ons

Cons

  • Can be pricey for very small businesses
  • Limited customization options
  • Not as scalable as other CRM platforms
Google Forms
Google Forms

Pros

  • Free to use
  • Intuitive and easy to use interface
  • Good variety of question types
  • Real-time response collection
  • Customizable design and branding
  • Integrates seamlessly with other Google services
  • Good analytics and summary views

Cons

  • Limited features compared to paid survey tools
  • Limited number of responses for free accounts
  • No advanced logic or piping
  • No ability to export raw data
  • Limited customization options
  • No ability to delete responses

Pricing Comparison

ACT!
ACT!
  • Subscription
Google Forms
Google Forms
  • Free

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