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ACT! vs Microsoft Forms

Professional comparison and analysis to help you choose the right software solution for your needs.

ACT! icon
ACT!
Microsoft Forms icon
Microsoft Forms

ACT! vs Microsoft Forms: The Verdict

⚡ Summary:

ACT!: ACT! is a customer relationship management (CRM) software designed for small and medium-sized businesses to organize contact and customer details, track communications, and manage sales opportunities. It integrates with common software like Microsoft Office and offers solutions tailored to industries like real estate, healthcare, and finance.

Microsoft Forms: Microsoft Forms is a survey, questionnaire, and quiz tool included in Microsoft 365. It allows users to easily create forms, polls, and quizzes and distribute them to others. Results and analytics are provided.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature ACT! Microsoft Forms
Sugggest Score — —
Category Business & Commerce Office & Productivity
Pricing Subscription —

Product Overview

ACT!
ACT!

Description: ACT! is a customer relationship management (CRM) software designed for small and medium-sized businesses to organize contact and customer details, track communications, and manage sales opportunities. It integrates with common software like Microsoft Office and offers solutions tailored to industries like real estate, healthcare, and finance.

Type: software

Pricing: Subscription

Microsoft Forms
Microsoft Forms

Description: Microsoft Forms is a survey, questionnaire, and quiz tool included in Microsoft 365. It allows users to easily create forms, polls, and quizzes and distribute them to others. Results and analytics are provided.

Type: software

Key Features Comparison

ACT!
ACT! Features
  • Contact management
  • Task management
  • Sales automation
  • Reporting and analytics
  • Email integration
  • Calendar sync
  • Mobile access
Microsoft Forms
Microsoft Forms Features
  • Create surveys, quizzes and polls
  • Distribute forms via links or embed in websites
  • Collect responses in real time
  • View analytics and summarize results
  • Grade quizzes automatically
  • Customizable themes
  • Accessibility support
  • Integration with other Microsoft 365 apps

Pros & Cons Analysis

ACT!
ACT!

Pros

  • User-friendly interface
  • Robust feature set for SMBs
  • Integration with MS Office and Outlook
  • Available as both cloud and on-premises
  • Industry-specific versions and add-ons

Cons

  • Can be pricey for very small businesses
  • Limited customization options
  • Not as scalable as other CRM platforms
Microsoft Forms
Microsoft Forms

Pros

  • Free and easy to use
  • Good for basic forms and surveys
  • Real-time response collection
  • Automatic grading for quizzes
  • Analytics and summary views
  • Mobile-friendly forms
  • Good for education and business use cases

Cons

  • Limited customization options
  • No advanced logic or branching
  • Only basic analytics and charts
  • Limited integration capabilities
  • No API access
  • Must have Microsoft 365 subscription to use

Pricing Comparison

ACT!
ACT!
  • Subscription
Microsoft Forms
Microsoft Forms
  • Not listed

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Learn More About Each Product

ACT!
ACT!
Reviews, pricing & alternatives →
Microsoft Forms
Microsoft Forms
Reviews, pricing & alternatives →

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