Agent360 vs Amazon Elastic Compute Cloud
A side-by-side look at Agent360 and Amazon Elastic Compute Cloud. For an in-depth review of either product, follow the links below.
Agent360
Agent360 is a customer service software that provides omni-channel support and helps manage customer interactions across multiple channels like phone, email, chat, social media and more. It has features like skills-based routing, CSR performance analytics and robust reporting.
Amazon Elastic Compute Cloud
Amazon EC2 is a cloud computing service that provides resizable compute capacity in the cloud. It allows users to launch virtual server instances that run on Amazon's infrastructure. EC2 enables scalable deployment of applications by providing a web service through which a user can boot an Amazon Machine Image to configure a virtual machine.