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Agent360 vs Drift.com

A side-by-side look at Agent360 and Drift.com. For an in-depth review of either product, follow the links below.

Agent360

Agent360

Business & Commerce

Agent360 is a customer service software that provides omni-channel support and helps manage customer interactions across multiple channels like phone, email, chat, social media and more. It has features like skills-based routing, CSR performance analytics and robust reporting.

customer-serviceomnichannelskills-routinganalyticsreporting
Drift.com

Drift.com

Social & Communications

Drift is a conversational marketing and sales platform that helps businesses connect with potential customers through live chat, email marketing automation, and AI-powered lead scoring.

conversational-marketingsaleschatbotemail-marketing